Cannot get rid of a google redirect virus

1

1101

New Member
Hello it appears my computer is infected with some sort of virus. When I click on a search result in google there is a fairly good chance that I get redirected to some junk ad site and it's pretty annoying. The redirection page has a little symbol of a blue number 2 in the tab emblem (i don't know what its actually called but its like how there's a tiny picture of a cf in the blue square on this site). Also about every 5 minutes or so some random ad website will open.

So far I have tried running malware bytes,super anti spyware (everything up to date), and spybot search and destroy, in and out of safe mode. I tried to run combofix but it will not start (in or out of safe mode). I should note I'm a bit reluctant to actually use combofix since I've had to reformat this same computer once before after using it (though this could be due to the particularly aggressive virus I had at the time). I've also run hitman pro in safe mode w/ networking (its a cloud program so I assume it won't work in regular safe mode). Malware bytes and sas only picked up tracking cookies and 'flash' tracking cookies (never heard of these before). Hitman pro picked up some dll (forgot the name of it). However I'm still getting redirected.

Also there's a suggestion online to go to device manager and disable something called TDSSserv.sys. I have searched through device manager (with hidden stuff shown) and could not find it so I must have something else.

I am running windows xp sp3 on an asus notebook model x83v.
 
Last edited:
Please post the logs from the following programs. I know you already have malwarebytes but I need to make sure you have the latest version and the latest updates for it.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If you continue to experience problems after doing this, please post a HijackThis log by doing the following:

Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
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