cannot logon to win XP due to password, cannot start in safe mode due to crash

[marcos82]

Hi,

Im using Win XP SP2 professional and i uninstalled my modem software for orange broadband and speedtouch thomson 330 USB modem, then i restarted the pc. On reboot, i have to login which i never have had to do before. the Pc User button requires a password which i never assigned. ive tried Admin,admin etc. and even blank. when i enter a password which i havent got a clue what it is, says "the system cannot log you on because the domain LAN1 is not available"

this pc has never been part of a domain or server. nor have i ever had to log in to windows before. Please can anyone help? I understand that rebooting in safe mode and signing into administrator will help, but when I reboot in safe mode the pc turns off at the windows loading page. Please can anyone help? I have a lot of work and have no backup of my hard drive.

My pc is a dual core athlon 64 bit
windows xp Pro sp2
2gb ram

thanks, Marcos.

 

[Damorian]

It sounds to me like the software had you on a domain and when you uninstalled it it left you on the domain. Try going into safemode and then right click on whitespace in my computer and go to computer name tab. then click change and say it's part of a workgroup rather than a domain. Just a thought, may or may not work.

EDIT: Woops, just read that you can't get into safemode. Is there a button on your login screen somewhere that will get you access to more users? I had to take a few people of the domain here because they weren't always connected to the domain and I remember clicking some button on the login screen to access it. If I remember correctly it was some text under the login info.