Can't connect to 5GHz + Super low download

Discussion in 'Computer Networking and Servers' started by IronVeil, Jul 18, 2018.

  1. IronVeil

    IronVeil New Member

    Messages:
    11
    I have two problems I need to solve:

    1. My internet doesn't connect to 5GHz networks.
    Our Wifi has 2 different connections: 5GHz and 2.4GHz. Occasionally, it does connect to the 5GHz. But, most of the time, I can only connect to the 2.4GHz.

    2. Insanely low download speeds
    Even on the 5GHz network, my ping is around the 1mb/s mark, which is terriable as we should get up to 100mb/s. Even my 15 year old laptop gets better!
     
  2. johnb35

    johnb35 Administrator Staff Member

    Messages:
    41,432
    What router do you have? Also what firmware version is it running?
     
  3. Darren

    Darren Moderator Staff Member

    Messages:
    11,911
    Restart the router?
     
  4. johnb35

    johnb35 Administrator Staff Member

    Messages:
    41,432
    Also what type of wireless security is on the router? wpa, wpa2, wep? Some of the older pc's won't connect to the higher end security protocols so you have to end up lowering the security. I had to do that to a clients belkin router as their old laptop wouldn't connect using wpa2, had to lower it to wpa.

    But as Darren says, try restarting router first. Also make sure you have the latest firmware. Then let us know how its acting.
     
  5. Intel_man

    Intel_man VIP Member

    Messages:
    5,692
    How far away are you from the router? 5ghz has trouble with range and penetrating multiple walls.
     
    Darren likes this.

Share This Page