Smolenski7
Member
I'm not very computer literate, but I think the HD on my Asus u50a laptop has just failed suddenly. Here is what happened:
1. I turn on the computer and I get a message that reads, "Reboot and Select proper Boot Device or Insert Boot Media in selected Boot device and press a key."
2. I inserted the 1st recovery disk, and I get a message that reads, "No had drive has been detected for recovery. The recovery process will not continue. They system will now power off." It never really does power off, I have to take the battery out for that to occur.
3. I called Asus support. She tried several things like checking the Boot Priority and turning off Quiet Boot (I think that was the term). She also tried to set the machine back to it's original state. Nothing worked. In the end, she wanted me to send it to them b/c she thought that HD had failed.
Here are my questions:
1. Is there anything else that can be done, besides buying a new HD?
2. If I have to buy a new HD, how do I reinstall the OS from the recovery disks? Do I have to press a Function Key like F2 or F8 (I assume it's one of those two). Then I assume I just follow any prompts that are giving to me, yes?
1. I turn on the computer and I get a message that reads, "Reboot and Select proper Boot Device or Insert Boot Media in selected Boot device and press a key."
2. I inserted the 1st recovery disk, and I get a message that reads, "No had drive has been detected for recovery. The recovery process will not continue. They system will now power off." It never really does power off, I have to take the battery out for that to occur.
3. I called Asus support. She tried several things like checking the Boot Priority and turning off Quiet Boot (I think that was the term). She also tried to set the machine back to it's original state. Nothing worked. In the end, she wanted me to send it to them b/c she thought that HD had failed.
Here are my questions:
1. Is there anything else that can be done, besides buying a new HD?
2. If I have to buy a new HD, how do I reinstall the OS from the recovery disks? Do I have to press a Function Key like F2 or F8 (I assume it's one of those two). Then I assume I just follow any prompts that are giving to me, yes?