Hello, I have a Sony Vaio PCV-RS 320 with a DVD-RW/CD-RW and also a regular CD-ROM drive. Suddenly, both drives stopped working at once. I get the feeling my roommate was trying to install a new DVD program, however I am not sure. Anyway, the drives still open and function physically, however they are just not recognized by the computer. For example, when I click on My Computer, they aren't even on the list with my hard drives and such. I am running Windows XP Home and any help would be appreciated. Thanks.
Edit: My drives are as follows: Samsung CD-ROM SC-140C and Toshiba DVD-ROM SD-R5002.
The Samsung's properties (in device manager) say: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Toshiba: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
The troubleshoot could not solve the problem.
Edit: My drives are as follows: Samsung CD-ROM SC-140C and Toshiba DVD-ROM SD-R5002.
The Samsung's properties (in device manager) say: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Toshiba: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
The troubleshoot could not solve the problem.
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