CD/DVD drive unable to format like usb and unable to burn


New Member
I have an ASUS laptop series n43sl. I got free upgrade from windows 7 to windows 10. I used to able burn cds or dvds and format them into like usb (the default choices from windows when you insert cd or dvd). But yesterday was the first time I burn cd again after upgrade to windows 10 and it keeps failing.
There was an error message "Windows unable to complete the format" when I try to format it into usb like and when I try to burn it says that I need to upgrade my cd/dvd firmware.
I need help to solve this cause I have tried few things and now I'm stuck.


Staff member
Does the DVD burner show up in explorer? There used to be an issue with the drive not showing up due to a registry issue. If it shows up, you can try uninstalling the device in device manager and then reboot.


New Member
Yeah it shows up. The problem is just I can burn or format it.
Ok I'll try uninstall it and reboot. Hopefully works.
Thanks :)