I have an ASUS laptop series n43sl. I got free upgrade from windows 7 to windows 10. I used to able burn cds or dvds and format them into like usb (the default choices from windows when you insert cd or dvd). But yesterday was the first time I burn cd again after upgrade to windows 10 and it keeps failing. There was an error message "Windows unable to complete the format" when I try to format it into usb like and when I try to burn it says that I need to upgrade my cd/dvd firmware. I need help to solve this cause I have tried few things and now I'm stuck.