I have a Toshiba Satellite A105-S4074. My operating system is XP, Media Center Edition, Version 2002, Service Pack 3. My CD drive is a Matshita DVD-RAM UJ-841S
Also, I just had to reinstall windows as well because of a different issue. I was hoping that would take care of this problem, but it didn't.
I don't use my CD/DVD much anymore. However, since I reinstalled windows, I lost Microsoft Office, so now I need to reinstall that program on my laptop. Unfortunately, my CD drive doesn't recognize the disc.
The drive doesn't recognize any disc that I try to run, whether it is a program like that, a music CD or a blank CD. It hasn't worked for a couple years now. The only thing that I've found that I could do is burn a DVD. Other than that, it is basically useless. I can hear the disc spin a few times, but that's about it.
I've let the problem go for awhile now, but I would like to get it resolved so I can reinstall Microsoft Office. I've just started troubleshooting this problem, but I figured posting on here might be the best and most direct way to get a resolution.
I tried updating the drivers and doing a couple other things (right-clicking on the CD/DVD drive>Sharing and Security>Recording> and then "enabling CD recording on this drive"). I saw this suggestion in an older forum so I gave it a try, but it didn't help me so I reverted it back to the way it was before. I also ran Microsoft Fixit, but it wasn't able to correct the problem either.
Here's a couple other things that might help determine the problem. I've recently seen the prompt: "D:\ is not accessible The request could not be performed because of an I/O device error." This was the first time I've seen this error.
Also, when I go into the device manager, it says that the device is working properly. The Driver Date is 7/1/2001 and the Version is 5.1.2535.0.
Hopefully that's enough info to get started. I'm going to keep researching the problem in the meantime. Thanks for the help, it's greatly appreciated!
Also, I just had to reinstall windows as well because of a different issue. I was hoping that would take care of this problem, but it didn't.
I don't use my CD/DVD much anymore. However, since I reinstalled windows, I lost Microsoft Office, so now I need to reinstall that program on my laptop. Unfortunately, my CD drive doesn't recognize the disc.
The drive doesn't recognize any disc that I try to run, whether it is a program like that, a music CD or a blank CD. It hasn't worked for a couple years now. The only thing that I've found that I could do is burn a DVD. Other than that, it is basically useless. I can hear the disc spin a few times, but that's about it.
I've let the problem go for awhile now, but I would like to get it resolved so I can reinstall Microsoft Office. I've just started troubleshooting this problem, but I figured posting on here might be the best and most direct way to get a resolution.
I tried updating the drivers and doing a couple other things (right-clicking on the CD/DVD drive>Sharing and Security>Recording> and then "enabling CD recording on this drive"). I saw this suggestion in an older forum so I gave it a try, but it didn't help me so I reverted it back to the way it was before. I also ran Microsoft Fixit, but it wasn't able to correct the problem either.
Here's a couple other things that might help determine the problem. I've recently seen the prompt: "D:\ is not accessible The request could not be performed because of an I/O device error." This was the first time I've seen this error.
Also, when I go into the device manager, it says that the device is working properly. The Driver Date is 7/1/2001 and the Version is 5.1.2535.0.
Hopefully that's enough info to get started. I'm going to keep researching the problem in the meantime. Thanks for the help, it's greatly appreciated!
