Computer constantly crashing when running intensive programs

P

PM96

New Member
Hello,
So I purchased a desktop about a year ago at a local computer shop, and since the get go whenever i try to play any game (regardless of the graphics settings it is on) I will almost always have issues with it. Often the program will crash or become non-responsive, or my computer will just bluescreen or crash all together. It is not consistent, sometimes i'm able to go an hour without any problems, sometimes i will have a problem 5 times in 20 minutes.

Currently I have:
Processor: Intel Core i7-4770 3.4GHz
Motherboard: ASUS Z87-C
Graphics: Sapphire Vapor-X R9 270X 2GB
Hard Drive: Seagate 2TB
Power Supply: Corsair VS650
Memory: 2x Corsair 8GB DDR3

In the last year I have had both the graphics card and hard drive both replaced, however neither of these have made a difference. Also the issues are still present regardless of overclocking settings.

At this point I don't have a clue what could be causing these issues, but it is getting very frustrating. Any help would be greatly appreciated, thanks!
 
Lets get the results of the bluescreens.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
Do what John said.

Also what temperatures are you getting under load? HWMonitor will tell you. CPU and GPU temperatures are what you want to know.
 
Ran BlueScreenView, and this is what came out of it:

==================================================
Dump File : 020115-17830-01.dmp
Crash Time : 1/02/2015 2:03:48 PM
Bug Check String : INTERRUPT_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000003d
Parameter 1 : fffff880`02f1af20
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0f03069b
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+2769b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020115-17830-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 1/02/2015 2:04:28 PM
==================================================

==================================================
Dump File : 020115-32027-01.dmp
Crash Time : 1/02/2015 2:26:21 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041287
Parameter 2 : 00000000`fffffa80
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020115-32027-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 1/02/2015 2:27:48 AM
==================================================

==================================================
Dump File : 013115-19796-01.dmp
Crash Time : 31/01/2015 7:15:41 PM
Bug Check String : REFERENCE_BY_POINTER
Bug Check Code : 0x00000018
Parameter 1 : fffffa80`0c7f5570
Parameter 2 : fffffa80`111d4f60
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013115-19796-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 31/01/2015 7:16:50 PM
==================================================

==================================================
Dump File : 013115-20389-01.dmp
Crash Time : 31/01/2015 7:01:31 PM
Bug Check String : REFERENCE_BY_POINTER
Bug Check Code : 0x00000018
Parameter 1 : fffffa80`0c7f6570
Parameter 2 : fffffa80`10d957a0
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000080
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013115-20389-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 31/01/2015 7:02:15 PM
==================================================

==================================================
Dump File : 013115-18954-01.dmp
Crash Time : 31/01/2015 5:47:20 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`0000000f
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0580adb5
Caused By Driver : iusb3hub.sys
Caused By Address : iusb3hub.sys+1db5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013115-18954-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 31/01/2015 5:48:11 PM
==================================================

==================================================
Dump File : 013115-34554-01.dmp
Crash Time : 31/01/2015 12:06:25 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02c55044
Parameter 3 : fffff880`07cc3fa0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013115-34554-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 31/01/2015 12:07:44 AM
==================================================

==================================================
Dump File : 013015-34320-01.dmp
Crash Time : 30/01/2015 2:56:14 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`03d16ebc
Parameter 3 : fffff880`085fc7a0
Parameter 4 : 00000000`00000000
Caused By Driver : atikmpag.sys
Caused By Address : atikmpag.sys+febc
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013015-34320-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 30/01/2015 2:57:40 PM
==================================================

==================================================
Dump File : 013015-38813-01.dmp
Crash Time : 30/01/2015 1:09:29 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02cd737a
Parameter 3 : fffff880`072796b0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013015-38813-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 30/01/2015 1:11:22 PM
==================================================

==================================================
Dump File : 012915-23088-01.dmp
Crash Time : 29/01/2015 9:56:20 PM
Bug Check String : REFERENCE_BY_POINTER
Bug Check Code : 0x00000018
Parameter 1 : fffffa80`0c7db570
Parameter 2 : fffffa80`0c912720
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012915-23088-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,808
Dump File Time : 29/01/2015 9:57:16 PM
==================================================
 
Also, regardless of whether i use my computer with or without overclocking I still have these problems.

Darren, my CPU temperatures after about 40 minutes under load come out at 43-70°C, usually hovering between 60-65°C
My GPU was between 35-61°C, usually between 53-58°C.
 
PM96 said:
I update my video card drivers often, at the moment i believe I have the latest drivers.
Click to expand...

Follow this. Exactly.

http://www.computerforum.com/230370...nstall-graphics-drivers-amd-nvidia-intel.html


Your BSOD's are being caused by ntoskrnl.exe and atikmdag.sys as well as one more iusb3hub.sys

ntoskrnl.exe could be a variety of things and can be hard to pin down.
atikmdag.sys shows that your graphics card driver is crashing. Fresh install following directions in link above will probably fix this and potentially your ntoskrnl.exe BSOD's as well

Your last one is concerning your USB 3.0 ports. Probably the USB 3.0 driver is crashing. Do a clean reinstall of this as well.
 
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