Computer Crashing

Should I Reinstall the OS?

  • Yes its the only way to fix the problem

    Votes: 0 0.0%

  • No there is a way to fix the problem, post possible fix below

    Votes: 3 100.0%
  • Total voters
    3
I

ivywan

New Member
Cleaned up and more understandable in other forum(Computer Crashing)

Problem:

I have a Dell Dim. XPS Gen. 2, recently I have been having problems with it crashing about 10-20 min after startup.

What I have done to fix the problem:

It started when I moved the computer upstairs to a carpet surface. I then had the problem and put a foam pad underneath it to attempt to fix it. Then after having the problem a cupple more times I ran CCleaner to fix the registry (I thought it may have been this but for a while i have been having the system 32 folder come up at startup) Next I added a fan to the computer and increased airflow. I am still having this problem and I'm clueless of where to go from here.

What happens:

When it crashes it does't power off, the screen sticks on the same image and all functions stop.

If you request more information or post questions I will both Edit the original post AND add another post.

Not same computer as below!




Posts:

I have a Western Digital WD2500KS i belive i have found the website but before i spend a lot of time going downloading it and wasting my time so is this what im looking for?

http://support.wdc.com/product/download.asp?modelno=WD2500AAKS

i found this one for my other drive please do the same.

http://www.seagate.com/www/en-us/support/downloads/seatools
Click to expand...



alright I did the diagnostic and both drives passed

nothing is wrong with the hard drives
Click to expand...





ok is that the last option available?

trying to avoid a complete restart
Click to expand...




ok so i made a ghost of my computer and reinstalled the OS after downloading all of the XP security updates and drivers the computer crashed....

not the OS.....
Click to expand...

tried removing ram and putting it back in no luck then changed the power cable to the video card worked for a while but no luck nothing is overheating and everything i have tired has had no effect, could it be a BIOS problem? something wrong with the mobo?

need a lot more input to figure this out so if its not the BIOS and its not the OS then i must have something wrong with my hardware but i would not know what

i am getting another AGP video card from a friend to see if the VC is the problem

so until then im open to suggestions as to what is wrong and how to check if it is wrong...


and what is that program that checks the RAM?
Click to expand...

memtest came up with nothing


Is there a Program to check the CPU? VC? or/and Power Supply?
 
Last edited:
The first thing I would do would be to run a diagnostic on the hard drive to see if its starting to fail. Do this by download the drive manufacturers disk diagnostic software and burn the image to a cd and then boot to the cd and run the long test.
 
I have added a poll to get an idea of how many ppl looking at this think i should reinstall my OS to fix the problem
 
does it always crash in that same general time period (15-20 min) no matter what you are doing on the computer? (nothing, internet, word etc.)
 
ok so i made a ghost of my computer and reinstalled the OS after downloading all of the XP security updates and drivers the computer crashed....

not the OS.....
 
tried removing ram and putting it back in no luck then changed the power cable to the video card worked for a while but no luck nothing is overheating and everything i have tired has had no effect, could it be a BIOS problem? something wrong with the mobo?

need a lot more input to figure this out so if its not the BIOS and its not the OS then i must have something wrong with my hardware but i would not know what

i am getting another AGP video card from a friend to see if the VC is the problem

so until then im open to suggestions as to what is wrong and how to check if it is wrong...


and what is that program that checks the RAM?
 
Not in the sense that you want to use them for. You might have to take it in and see if the issue can be diagnosed. When you said you made a ghost of your computer, does that mean you made an image and then reinstalled from the image? If so, that means that it's the os not the computer that is crashing, in my opinion anyway. You need to do a fresh install of the OS. Check to see if you have any restore points that you can go back to, if you made an image they should be there.
 
ivywan said:
for a while i have been having the system 32 folder come up at startup
Click to expand...

In light of this my money is on a virus not a hardware issue. I know how much of a pain having to reformat your machine is (trust me done it multiple times during the early days of XP SP1 days.) but it may just be your machine is too infected and starting a fresh is the only way to know for sure you got it all. Good luck let us know how you get on.
 
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