Computer getting random blue screens and memory dumps, HELP

L

Logon255

New Member
I've recently purchased a new pricey gateway computer with Windows Vista.
Installed a bunch of stuff including Kaspersky Anti-Virus, etc.

The one problem that I notice the most is the random blue screens that I get. Whatever I'm doing on my computer didn't seem to affect it, but at random times I get a blue screen for about 1-5 seconds saying that it's dumping all the memory and restarts the computer automatically.

What could be the cause of this problem? This has happened for about 4-5 times since I've bought this computer 3 weeks ago.

(Sorry about the lack of computer info, as I wasn't able to download any of the programs listed except one, and that one created a txt. that was too big to be an attachment to this post.)

Model Number: FX8040
 
Last edited:
is this the error you are getting logon??
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you have seen this Stop error screen. restart your computer. If this screen appears again Follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new Installation ask your hardware software Manufacturer for any windows updates you might need.
If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shaddowing. If you need to use the safe mode to remove or disable components, restart your computer, press the F8 to select Advanced Startup options, and then select Safe Mode.

Technical Information:
*** STOP: 0x00008086 (0x00000000, 0x00000000, 0x00000000, 0x00000000)
Begenning dump of physical memory
Physical memory dump complete.
Contact your system Administrator or technical support group for further assistance.
 
Comp_Newb said:
is this the error you are getting logon??
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you have seen this Stop error screen. restart your computer. If this screen appears again Follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new Installation ask your hardware software Manufacturer for any windows updates you might need.
If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shaddowing. If you need to use the safe mode to remove or disable components, restart your computer, press the F8 to select Advanced Startup options, and then select Safe Mode.

Technical Information:
*** STOP: 0x00008086 (0x00000000, 0x00000000, 0x00000000, 0x00000000)
Begenning dump of physical memory
Physical memory dump complete.
Contact your system Administrator or technical support group for further assistance.
Click to expand...

Yes, something like that, not sure if it's exact because it sometimes lasts for a split second. I remember the "Physical memory dump complete"
 
Have you talked to gateway tech support yet? That system looks like a screamer, other than the low end 8800 card. Unless you upgraded the card from stock.

It sounds to me like it is over heating. Either the GPU or the CPU is over heating causing vista to crash. Check to make sure all your fans are working. Also find out what your temps are inside the system when it crashes.

Maybe a fan came unplugged, don't laugh, it happens more than you would think. Or a fan just died.

Good luck!
 
HOW CAN I TALK TO gateway tech support? WHAT OTHER INFO DO YOU NEED IM HAVING KIND OF THE SAME P[ROBLEMS HERE CAN ANY1 HELP?????
 
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