Computer Help ASAP

[charliearchibald]

Hi,

I have an "Advent" computer on XP Home Edition.
The computer was acting weird and I decided to restore it to factory spec. I did not receive any xp disks or that, jst the advent restore one.

After I restored it just has a black screen after the windows loading thing comes up and says :

Windows could no load because of an error in the software.
Please report this problem as:
Load needed DLLs for kernel.
Please contact your support.......

How do I fix this?

Any help would be great!

Cheers

 

[Geoff]

Did you try using the restore CD again?

 

[charliearchibald]

tried it twice.
It is asking for DLLs, what should I do?

 

[Bobo]

Sounds like you're missing some files. Does it give any specific files that you need? If not, the only way to fix it may be to get a copy of XP.