I just booted up a used computer I bought, downloaded the Norton, also bought Malware Bytes and this cleaned most of it up, the only thing now is every time I click on a link it redirects me to a different page, normally an add of some type. How do I get rid of this issue ? Thanks in advance
Computer keeps Redirecting
- Thread starter dinows
- Start date
Please post your MalwareBytes log, and uninstall Norton. Norton is garbage. Use something free like Avast!
1.
Please download AdwCleaner by Xplode onto your Desktop.
•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
2.
Please download Junkware Removal Tool to your desktop.
•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.
3.
Download OTL to your Desktop
•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.
So in your original thread asking for help, please give us a short description of what the problem is and then post the logs from the following 4 programs.
1. Adwcleaner
2. Junkware removal tool
3. Malwarebytes
4. OTL
1.
Please download AdwCleaner by Xplode onto your Desktop.
•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
2.
Please download Junkware Removal Tool to your desktop.
•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.
3.
Download OTL to your Desktop
•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.
So in your original thread asking for help, please give us a short description of what the problem is and then post the logs from the following 4 programs.
1. Adwcleaner
2. Junkware removal tool
3. Malwarebytes
4. OTL