Computer won't load past Windows screen - HD problem I think

R

rsp2010

New Member
Hi guys wondered if you could help.
Basically my PSU blew, so I replaced it with a new one, but while doing this the heatsink came off, but I then managed to attach it back.
However now, when I try to turn my PC on it doesn't load past the Windows screen and I'm not sure what the problem is? Have I blown my hard drive or something when the PSU blew?
Also, after disabling automatic restart I got the blue screen and 0x00000024 (0x001902fe 0xf78d25ec 0xf78d22e8 0x8054bob4) error.
Thanks in advance
 
I don't think the hard drive itself is bad, but it could just be a corrupt MBR? However, it seems the hard drive might not be the issue at all. Could've been when the heatsink came loose. Might want to double check to see if you attached it properly.
 
Wow, you've got this up and running on mystudentroom.com under the name rsp2009 ;)
Are you sure you reattached the heatsink properly? Do you own any thermal paste:D?
 
Haha yes that is me on TSR but they are not really much help on there!
This is actually the thing that came off and I sort of clipped back in.
The part itself:
2yovj1g.jpg

With the part in there:
2w7ebf8.jpg

+ again:
2ntzihv.jpg

Without the part:
zuh0fo.jpg
 
Right. Pics are blurry :P I can't see any thermal paste from that pic,

but then again,

TP is usually quite hard to see :P

System specs?

:)
 
Nope there is no thermal paste. Could it genuinely be because of the heatsink then? Because I thought that error referred to the hard drive?
HP Pavilion 700 -
1.6ghz Intel Pentium 4
60gb Ultra DMA Hard Drive
256mb DDR-SD RAM + 512mb attachment RAM
 
fastdude101 said:
Wow, you've got this up and running on mystudentroom.com under the name rsp2009 ;)
Are you sure you reattached the heatsink properly? Do you own any thermal paste:D?
Click to expand...

fastdude101 said:
Usually it's rather tricky to take off a heatsink then reattach it :P
Click to expand...

fastdude101 said:
Check out http://en.wikipedia.org/wiki/Master_boot_record

If your not sure what an MBR is :)
Click to expand...

Check out the edit button ;)

rsp2010 said:
Nope there is no thermal paste. Could it genuinely be because of the heatsink then? Because I thought that error referred to the hard drive?
HP Pavilion 700 -
1.6ghz Intel Pentium 4
60gb Ultra DMA Hard Drive
256mb DDR-SD RAM + 512mb attachment RAM
Click to expand...

I would start out by reaplying thermal paste to that chip. It is your northbridge and can get quite toasty. Make sure you clean off the old stuff first (assuming you haven't cleaned it after you took those pics).

Once you have done that, unplug the power from your computer and wait a few seconds, then take out the battery from the motherboard. Leave it out for a minute then put it back in and try booting again. This will clear your CMOS (settings before your operating system kicks in) and could fix it.

If you have a bootable disc, try booting from it and see if it will. If it does and it works (the more intricate the program, the better, ideally a Linux distro for example would be best) you know it is either windows or your hard drive that is the problem. If you have your windows disc, you could always put that in and try running repair.

If not, the only way to know for sure what has gone, if anything, is to test each part in another computer, or test known working parts in your current setup.
 
Aastii said:
Check out the edit button ;)



I would start out by reaplying thermal paste to that chip. It is your northbridge and can get quite toasty. Make sure you clean off the old stuff first (assuming you haven't cleaned it after you took those pics).

Once you have done that, unplug the power from your computer and wait a few seconds, then take out the battery from the motherboard. Leave it out for a minute then put it back in and try booting again. This will clear your CMOS (settings before your operating system kicks in) and could fix it.

If you have a bootable disc, try booting from it and see if it will. If it does and it works (the more intricate the program, the better, ideally a Linux distro for example would be best) you know it is either windows or your hard drive that is the problem. If you have your windows disc, you could always put that in and try running repair.

If not, the only way to know for sure what has gone, if anything, is to test each part in another computer, or test known working parts in your current setup.
Click to expand...
I applied thermal paste and clipped it back in, then removed and reinserted the battery. The computer still does the same thing. :(
Is this the CD that I would need? http://cgi.ebay.co.uk/Bootable-oper...ting_Software_Software_SR&hash=item3caec82d47
 
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If your system is a prebuilt (HP, Dell, Acer etc), it will either have a built in utility to repair it, or it will have come with a repair disc

If it came with neither, or you have "misplaced" your repair disc and you are running Windows XP, any XP disc will do. If you are running Vista, any vista disc will do, if you are running 7...I will let you fill in the rest ;)

If you have neither and don't know anyone near you with a copy you could borrow to try out, you could get a free copy of Ubuntu (a free operating system, it is a version of Linux so is open source) which you can boot straight from the disc. If you can boot into it, you know your hard drive/windows install is goosed, if you can't, you know it is something else more serious :)

You can get it delivered to you for free on a disc from here: http://www.ubuntu.com/desktop/get-ubuntu/cds

it is on the right by the way, if you see it and think because it says "buy ubuntu on CD" without noticing the thing on the right that you have to pay for it
 
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Aastii said:
If your system is a prebuilt (HP, Dell, Acer etc), it will either have a built in utility to repair it, or it will have come with a repair disc

If it came with neither, or you have "misplaced" your repair disc and you are running Windows XP, any XP disc will do. If you are running Vista, any vista disc will do, if you are running 7...I will let you fill in the rest ;)

If you have neither and don't know anyone near you with a copy you could borrow to try out, you could get a free copy of Ubuntu (a free operating system, it is a version of Linux so is open source) which you can boot straight from the disc. If you can boot into it, you know your hard drive/windows install is goosed, if you can't, you know it is something else more serious :)

You can get it delivered to you for free on a disc from here: http://www.ubuntu.com/desktop/get-ubuntu/cds

it is on the right by the way, if you see it and think because it says "buy ubuntu on CD" without noticing the thing on the right that you have to pay for it
Click to expand...
Sorry, don't know what relevance this has but the computer IS actually doing something different now than to before I stuck the heatsink with thermal paste.
It still comes up with the blue screen but it now says KERNEL_STACK_INPAGE_ERROR and the error 0x000000077 (0x00000000, 0x833138A4, 0x00000000, 0xF795ED1C).
 
Aastii said:
If your system is a prebuilt (HP, Dell, Acer etc), it will either have a built in utility to repair it, or it will have come with a repair disc

If it came with neither, or you have "misplaced" your repair disc and you are running Windows XP, any XP disc will do. If you are running Vista, any vista disc will do, if you are running 7...I will let you fill in the rest ;)

If you have neither and don't know anyone near you with a copy you could borrow to try out, you could get a free copy of Ubuntu (a free operating system, it is a version of Linux so is open source) which you can boot straight from the disc. If you can boot into it, you know your hard drive/windows install is goosed, if you can't, you know it is something else more serious :)

You can get it delivered to you for free on a disc from here: http://www.ubuntu.com/desktop/get-ubuntu/cds

it is on the right by the way, if you see it and think because it says "buy ubuntu on CD" without noticing the thing on the right that you have to pay for it
Click to expand...
Any ideas Aasti?
 
http://support.microsoft.com/kb/228753

as you can't boot into the system, if you have either an external hard drive caddy or another system, even if it is just a friends that you know works, put the hard drive in and scan it with anitivirus software.

If that fails, with the hard drive in the other computer, run chkdsk, or if you can get to the CLI (Command Line Interface) then type in:
chkdsk /r
Click to expand...

and it will check the ahrd drive for any bad sectors

If it comes up with nothing, you are best off getting a repair disc and running it to see if it can find any problems in the kernal (the part of the operating system linking the software and hardware).

If THAT comes up with nothing, download memtest and run it. If you went and ordered an Ubuntu, it has memtest on it, so wait for it to arrive and run it, otherwise, download the .ISO file (.ZIP format) from here:

http://www.memtest.org/#downiso

and unzip the .ISO file. Burn it to a CD, either as an image or file (varies from program to program), don't just burn it directly, that will do nothing but store the file, rather than make the file usable.

Once you have a bootable memtest disc, set it running overnight, so ~8 hours, and if any errors come up in that time you will have bad memory. Because the computer was working before and no settings were changed, it isn't going to be settings or configuration, which would have been possibilities had it been new RAM
 
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