Hi guys, wonder if any of you can help me solve this problem please :!: This is not a problem with my computer, but my fiancees step-mother
It is a EiSYSTEM 4406 Laptop, Win XP Home Ed. Service Pack 1, Celeron 2.4GHz, 248mb Ram.
The problem is with the modem. When the modem (dial up) is connected to the phone socket and you check thru the phone whether you have a dial tone, you put the phone down again but then phone line stays open, it doesn'nt close the line so it goes 'dead'. If you do this without the modem plugged in (just the phone) it is fine :?: So what I have to do to connect to the internet is unplug the modem line, check the dial tone on the phone, then connect the modem line and connect :!:
It sometimes takes a couple of attempts to connect, just says remote computer not answering or somthing like that :?: It only connect at between 31.2 - 38.6 if i'm lucky :!: She is using freeserve pay as you go.
According to modem diag. the modem is working fine! Any ideas :?:
Thanks
Rick

It is a EiSYSTEM 4406 Laptop, Win XP Home Ed. Service Pack 1, Celeron 2.4GHz, 248mb Ram.
The problem is with the modem. When the modem (dial up) is connected to the phone socket and you check thru the phone whether you have a dial tone, you put the phone down again but then phone line stays open, it doesn'nt close the line so it goes 'dead'. If you do this without the modem plugged in (just the phone) it is fine :?: So what I have to do to connect to the internet is unplug the modem line, check the dial tone on the phone, then connect the modem line and connect :!:
It sometimes takes a couple of attempts to connect, just says remote computer not answering or somthing like that :?: It only connect at between 31.2 - 38.6 if i'm lucky :!: She is using freeserve pay as you go.
According to modem diag. the modem is working fine! Any ideas :?:
Thanks
Rick