contracted softonic.com, please help remove

Discussion in 'Computer Security' started by gib65, Nov 13, 2017.

  1. gib65

    gib65 Member

    Messages:
    150
    Hello,

    I recently seem to have contracted en.softonic.com (that's the best name I can give it). It's a popup that comes up in the lower right of my computer screen with random adverts:

    [​IMG]

    I can't find it in the list of installed programs in the control panel (though it might be under a name I don't recognize), so I'm not sure how to remove it. I did a quick virus scan but it found nothing. I'll be doing a more intensive virus scan after I post this, but if anyone knows this program and knows how to remove it, I would very much appreciate your feedback anyway.

    I am running Windows 10 Home.

    Thanks very much for your help.
     
  2. _Pete_

    _Pete_ Active Member

    Messages:
    225
    You've asked this on another forum that I am, nothing wrong with that. Run the program that was recommended there but you can also download Malwarebytes and run that and delete anything it picks up.

    https://www.malwarebytes.com/

    Download the free version.
     
  3. Darren

    Darren Moderator Staff Member

    Messages:
    10,394
    Did you try clicking on the settings gear and see if it gives you any options to remove it? I'd also run Adwcleaner
     

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