contracted softonic.com, please help remove

gib65

Member
Hello,

I recently seem to have contracted en.softonic.com (that's the best name I can give it). It's a popup that comes up in the lower right of my computer screen with random adverts:

en.softonic.com.png


I can't find it in the list of installed programs in the control panel (though it might be under a name I don't recognize), so I'm not sure how to remove it. I did a quick virus scan but it found nothing. I'll be doing a more intensive virus scan after I post this, but if anyone knows this program and knows how to remove it, I would very much appreciate your feedback anyway.

I am running Windows 10 Home.

Thanks very much for your help.
 

_Pete_

Active Member
You've asked this on another forum that I am, nothing wrong with that. Run the program that was recommended there but you can also download Malwarebytes and run that and delete anything it picks up.

https://www.malwarebytes.com/

Download the free version.
 

Darren

Moderator
Staff member
Did you try clicking on the settings gear and see if it gives you any options to remove it? I'd also run Adwcleaner
 
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