morninboozer
New Member
My son got a hold of my key board and pressed a few keys. After that I tried to use it and the computer froze. I rebooted the computer and it gave me three options for restarting. There was two different options for safe mode and restart normally. I clicked on restart normally and was able to make it to the home screen and it froze again. I restarted again and it came up with a different screen saying there was incosistantcies with the disk (see picture number one). It kept freezing every time and eventually prompted me to a startup repair screen (see picture 2). That also kept freezing as well. Called best buy geek squad and they said it's probably a corrupted file. And to bring it in with the operating system disk and they would repair it for 150$. So I tried putting in the disk but it would not read it. I went into setting the next time I started it up and changed the CDROM to the first choice for rebooting. Still keeps freezing. Not sure what I should try next. Any suggestions?
