Crashed drive - R-Studio

My brother's HDD went down randomly yesterday. Locked up and during a restart it will blue screen and restart and keep repeating. After setting it as a slave and trying to recover the files from my computer, I cannot access the 2 partitions available, it asks me to format. My friend turned me on to R-Studio which I research and it seemed promising however the software runs from $50-$900. I wanted to get some feedback before purchasing it and their forums were down when I tried. So has anyone here used R-Studio to recovery data from a drive that has been corrupted, formatted, or damaged? And for personal use what version would be best? There is a version/price table at the bottom of the page. Thank you!

R-Studio Recovery - http://www.data-recovery-software.net/
 
Before you do anything like that, what brand of hard drive is it? You should download the drive manufacturers disk diagnostic program and scan the drive for errors.
 
Its a maxtor, and I've done that since seagate bought out maxtor I downloaded seatools and did all 4 scans. It passed the S.M.A.R.T. test but failed the short self test, the short generic test, and the long generic test. I don't care so much about the drive itself just the information on it. I have several other drives to keep the computer running but I need the business documents off it.
 
You can try that software, looks like its $79.99 to buy it. However, there is a demo mode. You can download and install and run in demo mode to see if it can see your files. The only limitation in demo mode is the maximum file size of the file that can be recovered.

If the data is that important and the software doesn't find it then you may have to send the drive off to a professional data recovery center and have them do it but its gonna cost a few hundred dollars.
 
There are a few local computer shops around here, I don't exactly know what they use to recover data, I do not believe it is R-Studio. I just want to get this clarified. If this program can't get it done, does that mean I shouldn't bother going to a local shop or...?
 
I highly doubt a local shop will be able to recover your data. You will need to send it off to a professional data recovery center. They have clean rooms to where they can disassemble the drive and recover the data at a very costly rate. Google data recovery centers.
 
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