WIndows 10 Custom builded PC overheating

Ales

Member
Hi!
I custom built PC, but sometimes gets overheated i have 3 fans in my computer case and 2 from GPU, 1 from CPU. I had 1 more fan but i put it out because it was to loud.

When i play game game frezzes sound stays and game crashes.
Motherboard, GPU and CPU, Ram gets really hot i almost burned myself.

Is problem with wrong motherboard or something? I also got blue screens sometimes.

Thank you for any reply! :)

Computer components:
Case: INTER-TECH case CXC2
Power supply: CHIEFTEC ECO 600W ATX
Ram: G-SKILL Ripjaws V 16GB
GPU: SAPPHIRE RX 580 OC 8GB GDDR5
CPU: AMD Ryzen 7 2700X Wraith Prism
Motherboard: ASROCK B450M-HDV R4.0

Picture of my PC: https://imgur.com/qb8UH20
 

johnb35

Administrator
Staff member
What are your cpu temps? Download and run this so we can get an idea of what is causing your bluescreens.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

To be honest, you may just need to use a better cpu cooler. I have built 2 2600x pc's and I'm not happy with the way the cpu fan keeps racing and these are entry level pc's with no gaming. They just rev up at idle. I will probably try a different cooler on one of them since I have daily access to it. I don't think the AMD coolers are up to par.
 

Ales

Member
==================================================
Dump File : 041020-10656-01.dmp
Crash Time : 10. 04. 2020 23:02:00
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : ffff9801`6f98c2b0
Parameter 3 : 00000000`00008024
Parameter 4 : fffff806`56f7e96e
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+ee96e
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c2380
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041020-10656-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 18362
Dump File Size : 1.438.588
Dump File Time : 10. 04. 2020 23:02:43
==================================================

==================================================
Dump File : 041020-13484-01.dmp
Crash Time : 10. 04. 2020 22:59:34
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : fffff802`464799f0
Parameter 3 : fffff802`46479948
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1c2380
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c2380
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041020-13484-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 18362
Dump File Size : 1.204.748
Dump File Time : 10. 04. 2020 23:01:10
==================================================

==================================================
Dump File : 041020-16015-01.dmp
Crash Time : 10. 04. 2020 20:28:47
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff804`2993e811
Parameter 3 : ffff800f`f0192ac8
Parameter 4 : ffff8301`cffd6930
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+13e811
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+13e811
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041020-16015-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 18362
Dump File Size : 935.948
Dump File Time : 10. 04. 2020 20:30:12
==================================================

==================================================
Dump File : 041020-12468-01.dmp
Crash Time : 10. 04. 2020 20:24:52
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff801`544b377a
Parameter 3 : fffff387`c96ad920
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1c2380
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c2380
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041020-12468-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 18362
Dump File Size : 1.108.148
Dump File Time : 10. 04. 2020 20:25:57
==================================================

==================================================
Dump File : 041020-16609-01.dmp
Crash Time : 10. 04. 2020 20:21:09
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff805`64b86b08
Parameter 3 : ffffe28b`ef2ad570
Parameter 4 : 00000000`00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+16b08
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c2380
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041020-16609-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 18362
Dump File Size : 1.188.724
Dump File Time : 10. 04. 2020 20:22:57
==================================================
 

Ales

Member
Thank you for reply. Yesterday when i played it like 2 hours I got Fortnite frezze and then crash . I also get GTA 5 frezze and then crash when i playing it few minutes. Sound stays.
 

johnb35

Administrator
Staff member
2 of those are related to your video drivers, the others may be too but I need to debug them first. Please zip up the following files and attach them in your next reply.

C:\Windows\Minidump\041020-13484-01.dmp
C:\Windows\Minidump\041020-16015-01.dmp
C:\Windows\Minidump\041020-12468-01.dmp
 

Ales

Member
I cant find this same number files but i found others, yesterday i got some blue screen errors.
Check this zip file.
 

Attachments

  • minidump.zip
    849.3 KB · Views: 3

johnb35

Administrator
Staff member
A couple things I saw. Most of them are referencing memory issues. I would run memtest on them and see if any errors come up. Memory shouldn't get hot enough to really burn you, so it sounds like something is definitely going on with it.

Also, have you installed the necessary chipset drivers?

Again, what are your cpu temps? How do you have fans orientated as far as what fans are intake and what are exhaust? Front fans should be intake to bring cool air in and the rear and top fans should be exhaust. You don't have the tower in a closed cabinet do you? If so, bad idea.
 

Ales

Member
I will run memtest tomorrow. Memory RAM also gets very hot to burn me. But SSD and hard drive does not get hot.

I installed all chipset drivers GPU, CPU and motherboard drivers.

I analyzed CPU temperature before opening lid was 79 degress when gaming and GPU like 71 degress when gaming Fortnite at ultra setings for about 15mins.
I found little solution to prevent crash, i opened all computer case lids and temperature of CPU is 60 degress and GPU is the same 71 degress. I will try to run game longer.
Fans already came installed with case it is this case check it here:
But i dont think that problem is the case only.
 

johnb35

Administrator
Staff member
Try using an aftermarket cpu cooler. I built 2- 2600x systems and both are making the cpu fan speed go higher even at idle. So i'm assuming the 2700x will run even hotter using the cooler it came with. Also are you sure you got it tightened all the way?
 

Ales

Member
I made memtest and its all okay no errors. Now i have more problems computer get blue screen every hour, but sometimes is ok for a day.
Yes AMD Wraith Prism cooler is tightened all the way, i also applied new thermal paste.
Also i installed 3 more fans, now i have 9 fans: 6 with blue led, 2 on GPU, 1 on CPU.
Problem is the same this blue screen, i dont think that it is problem with cooler i dont want to give 50$ for cooler and then this may not be a problem.

But i saw little thing with my mouse logitech g502, application ghub does not detect it to set DPI, is something wrong with usb connection that make blue screen?
Are there any other testers like memtest for GPU, CPU and motherboard if it working correcly?
 
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