joh06937
New Member
my sister has a dell inspiron 560 desktop. recently her internet connection stopped (it had been working for a month or two already). i tried looking around and found that sometimes the ethernet controller will stay in a deep sleep mode after the computer wakes up from sleep mode. however, i have tried every solution to no avail. i have tried removing the ram, taking out the battery, clearing the cmos (both with jumpers and by removing the battery), and turning off the ethernet in the bios and turning it back on.
i cannot find the network adapters category in device manager unless i select "show hidden items". and even when it does show up, i can't find anything related to the ethernet (only things like WAN). i am about a minute away from just suggesting buying a new ethernet adapter. any ideas? i might try flashing the bios as well but i don't know if that'll work either.
also, this happened after a thunder/lightning storm. i believe the power went out there though i am not entirely sure. could that have possibly done damage to the motherboard?
sorry for the long thread but i figured i'd answer all possible questions now

i cannot find the network adapters category in device manager unless i select "show hidden items". and even when it does show up, i can't find anything related to the ethernet (only things like WAN). i am about a minute away from just suggesting buying a new ethernet adapter. any ideas? i might try flashing the bios as well but i don't know if that'll work either.
also, this happened after a thunder/lightning storm. i believe the power went out there though i am not entirely sure. could that have possibly done damage to the motherboard?
sorry for the long thread but i figured i'd answer all possible questions now

