i don`t use this computer much but i think the solid state hard drive is missing. when i go into the storage settings all i see is the 220 gb in the os(c. there use to be another 500 gb solid state (?) drive also but now i don`t see it.what happened? thanks for any help
If you open it up and only see 1 drive then thats all there is. My question is, you won't have a 220gb hard drive. Go into device manager, expand the disk drives section and read the model number listed. It's possible the drive is bigger but its only has 1 partition on it now.
All it shows currently is the nvme drive. If it used to show another drive and it's not inside tbe case then its not there. Don't know what else to tell you. Either someone took it out or it was never tbere.
Looks like you got it. However, none of those images were of Disk Management.
This is disk management. If you would have opened this and seen the drive listed but it showed unallocated space then all you would have needed to do is right click on that and click on create new volume and partition it the way you wanted it. Then it would have appeared in Windows Explorer.