Do I have .NET Framework 3.5 SP1?

[gib65]

Hello,

I have an application called VisionClient. When I try to start it, it gives me an error message:

"To run Vision 6.2, you must first install Microsoft .NET Framework 3.5 SP1 on your workstation..."

I'm certain that I have .NET Framework 3.5 installed. This is what the Windows Features dialog looks like:

I'm not sure I have SP1 installed. I went to:

https://www.microsoft.com/en-ca/download/details.aspx?id=22

...to download SP1. It downloaded dotnetfx35setup.exe. I ran it. It asked for administrator permissions. I said yes. Then nothing happened.

I have no idea whether it worked or not, but I'm still getting the same message from VisionClient.

How can I tell if I have .NET Framework 3.5 with SP1 installed? If I don't have it installed, how can I get it installed (obviously, the methods I tried didn't work).

This is happening on two computers: Windows 7 and Windows 10.

 

[Deadpool]

It appears to be installed, maybe it's a bug? Have you tried running the software in compatibility mode?

 

[johnb35]

Run windows update to make sure net framework is up to date.

 

[gib65]

If Windows Features shows that 3.5 is installed, and I run Windows updated, will that guarantee that SP1 will also be installed?

 

[voyagerfan99]

If Windows Features shows that 3.5 is installed, and I run Windows updated, will that guarantee that SP1 will also be installed?

Yes