Don't know where to go, please help!

apogee

New Member
It's a long story but the basic problem is that the computer won't boot and when I get into the BIOS (or boot menu) the keyboard won't work.

Specs are as follows (if you want anymore information please tell me):

HP Pavilion 6511
Intel Pentium 4 2GHz
P4VMM2 mainboard
mPGA478 Socket

Okay, now here's the story in detail. A month or so ago I upgraded my motherboard and CPU. Since the old motherboard and CPU were still in good working order, we decided to try replacing the motherboard in the Pavilion, (which had died) with the motherboard (& CPU) I'd taken out of my computer.

When we started up the Pavilion it booted up and started detecting the new hardware. Then it froze so I restarted it. Upon restarting it sort of froze while booting; at the screen with all the information about the Processsor, Hard Disks, PCI Devices etc. Since the HDD hadn't been reformated prior to changing the motherboard I decided to try getting into the boot menu so I could reformat. Upon getting into the boot menu, the keyboard wouldn't work. Additionally, the keyboard wouldn't work in the setup either. Although it functions perfectly well on other computers and did so to for me to actually get into the setup and boot menu.

So, I took out the hard drive, attached it to my other computer, reformatted it and put it back into the Pavilion. No problems. Keyboard worked fine in setup and boot menu and I could install Win98SE and everything else. Then I needed a driver for the modem. You see, the problem with putting my old non-HP motherboard into the Pavilion was that I couldn't use the "system restore" software that came with the computer. :mad: (It contained everything which was pre-installed on the system, including the OS. I ended up laying my hands on a generic copy of 98.)

So I got on to an HP online chat support thing and she told me where to get the driver I needed and how to install it. But when I came to restart the computer (having removed the drivers she'd told me to remove), the computer wouldn't boot up. It freezes at the same place as last time and we have the same problem with the keyborad.

Naturally I took out the hard drive and reformatted it on my computer again, but this time when I put it back in to the Pavilion the problem hasn't resolved. The problem isn't the keyboard as I've tried a couple of different keyboards and the same thing has happened (and they also work fine on other computers).

Can anyone help? If you want more information just let me know. I don't know where to go from here. :(
 
I'm not sure about windows 98, but in xp, you just pop the CD in while booting up, and it takes you to the boot from CD menu. Then you boot from the xp (98 in your case) cd and select install onto the partition.

And for your keyboard not working, what kind of keyboard do you have? I've found that USB keyboards sometimes don't install themselves correctly upon connecting to a new computer.
 
If its a USB keyboard you need to hook up a PS/2 keyboard and go into the bios and enable USB keyboard support, most bios come with it disabled, shut down then hook up the USB keyboard, reboot!
 
Thanks for the suggestions guys. I've already tried putting the 98 CD in, and a floppy. No such luck; I think it's set to boot from the HDD first. Also, both the keyboards I've tried are PS/2. Sorry, should have thought to say that at the beginning.
 
Yay! I did get it working. In case anyone's interested, it was fine once I removed the modem PCI card. Odd...
 
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