Downloading problems

Epicsockzebra · Nov 28, 2014

As far back as I can remember, I've had this problem with downloading files and using various game patchers. Whenever I try to download something, the download rate will slowly decrease down to 0 and NEVER finishes. Trust me, I've left it to download for days and nothing. The odd thing is that the type of file size doesn't matter. Sometime a 40mb file won't work, but a 150mb will, but if I try to restart them sometimes they will work. I think that for some reason the connection is being interrupted and the download stops b/c the file has been corrupted or something. While this isn't too much ( still annoying) of a problem for files<100mb, the larger the file, the more time it takes and more chance of something going wrong. It doesn't just happen with browsers, various video game patchers won't download anything after the rate hits 0kb/s. I know that it is not the internet, for my brother keeps his computer not 15 feet away from this room and we both use the same router and both have separate cables and his computer can download files FLAWLESSLY, most of the time the only way that I can actually download something is when I download the files via his comp, put them onto a flashdrive, and then move those to my computer. This process is extremely slow and I would really like to move on with this blasted problem already. I have tried numerous different solution and none seem to work. From what i've been reading I may have had some sort of virus which has done something to my computer and/or my connection. Any help would be greatly appreciated and I can give any info which is needed to help clear up the problem.

johnb35 · Nov 28, 2014

First off, what web browser do you use and what operating system? Start here and post the logs.

1.

Please download AdwCleaner by Xplode onto your Desktop.

•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.

3.

Please download Malwarebytes' Anti-Malware and save it to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to
- Update Malwarebytes' Anti-Malware
- and Launch Malwarebytes' Anti-Malware
then click Finish.
If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Please post the log that Malwarebytes displays on your screen.

4.

Download OTL to your Desktop

•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.

post the logs from the following 4 programs.

1. Adwcleaner
2. Junkware removal tool
3. Malwarebytes
4. OTL

Epicsockzebra · Nov 28, 2014

So I use 64bit Windows 7 and my primary browser is chrome. I am including th ADW log and the malwarebytes, I have the JRT but the file is too large to upload to this forum, however, I couldn't get the OTL to work atm, it got through the first files and then when it reached the stage where it scans firefox( which is odd since I don't use it) it doesn't respond and never recovers.

# AdwCleaner v4.102 - Report created 28/11/2014 at 14:50:58
# Updated 23/11/2014 by Xplode
# Database : 2014-11-27.1 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Ali - SIGGI-PC
# Running from : C:\Users\Ali\Downloads\AdwCleaner (1).exe
# Option : Clean

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Folder Deleted : C:\Users\Ali\AppData\Local\PackageAware
Folder Deleted : C:\Users\Ali\AppData\Local\WhiteListing
Folder Deleted : C:\Users\Ali\AppData\Local\Zoom_Downloader
Folder Deleted : C:\Users\Ali\AppData\Local\CrashRpt
Folder Deleted : C:\Users\Ali\AppData\Local\Temp\mt_ffx
Folder Deleted : C:\Users\Ali\AppData\Local\Temp\pccustubinstaller
Folder Deleted : C:\Users\Ali\AppData\Roaming\Search Protection
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[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.18.0.7", "\"f414eeaa6bece1:0\"");
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://servicemap.conduit-services.com/Toolbar/?ownerId=CT3227975", "\"7097fd37277b6a1b754b125bd11d0197\"");
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=en", "\"4b944fa83dcb1da4418a95d42cdeff48\"");
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("CommunityToolbar.LatestLibsPath", "file:///C:\\Users\\Ali\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\y7jlr1ie.default\\conduitCommon\\modules\\3.18.0.7");
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("extensions.enabledAddons", "ffxtlbr%40incredibar.com:1.5.0,plugin%40yontoo.com:1.20.02,%7B5a95a9e0-59dd-4314-bd84-4d18ca83a0e2%7D:1.24,%7B7473b6bd-4691-4744-a82b-7854eb3d70b6%7D:10.14.370.5[...]
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("extensions.wajam.mappingListJsonString", "{\"version\":\"0.21088\",\"update_interval\":1164,\"base_url\":\"hxxp:\\/\\/www.wajam.com\\/\",\"update_url\":\"hxxp:\\/\\/www.wajam.com\\/addon\\/[...]
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("extensions.wajam.trace_log", "1335089152740 - readAffiliateId - 64 bits - Error Message: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWindowsRegKey.readStringValue]\n1[...]
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.style", ".WRCN {display:none} #yui-main .tsrc_vnru .title + .WRCN, #yui-main #teoma-results .title + .WRCN {display:inline !important; background: url(\"I[...]
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.url", "^hxxp(s)?\\:\\/\\/(.+\\.)?ask\\.com\\/.*");
[y7jlr1ie.default\prefs.js] - Line Deleted : user_pref("{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}.ScriptData_WSG_whiteList", "{\"search.babylon.com\":\"q\",\"search.imesh.net\":\"q\",\"www.search-results.com\":\"q\",\"home.mywebsearch.com\":\"searc[...]

-\\ Google Chrome v

[C:\Users\Ali\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.incredibar.com/?q={searchTerms}&lang=english&cid=1&source=497365501&uloc=MB150&u=92824662424051431&a=6R8yeEAuKH&gc=us
[C:\Users\Ali\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Ali\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Ali\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.trovi.com/Results.aspx?q={searchTerms}&stype=Results&Suggest=&useHistory=0&UP=SP1BDD2DAA-482A-4FE3-9D62-E94AD4B28749&isid=MA0B8BEDE-F74A-45F9-9E0D-5774B9673159&UM=6&SelfSearch=1&SearchType=SearchWeb&SearchSource=55&ctid=CT3323916&octid=EB_ORIGINAL_CTID
[C:\Users\Ali\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.trovi.com/Results.aspx?q={searchTerms}&stype=Results&Suggest=&useHistory=0&UP=SP1BDD2DAA-482A-4FE3-9D62-E94AD4B28749&isid=MA0B8BEDE-F74A-45F9-9E0D-5774B9673159&UM=6&SelfSearch=1&SearchType=SearchWeb&SearchSource=55&ctid=CT3323916&octid=EB_ORIGINAL_CTID

*************************

AdwCleaner[R0].txt - [18883 octets] - [28/11/2014 14:48:26]
AdwCleaner[S0].txt - [18830 octets] - [28/11/2014 14:50:58]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [18891 octets] ##########

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/28/2014
Scan Time: 1:47:41 PM
Logfile: scan.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.28.08
Rootkit Database: v2014.11.22.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Ali

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 374714
Time Elapsed: 29 min, 30 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

voyagerfan99 · Nov 29, 2014

Epicsockzebra said:
I have the JRT but the file is too large to upload to this forum\

Copy and paste. I have no idea why people insist on using the attach function on the forum.

Epicsockzebra · Nov 29, 2014

Had to clip out some of the ~, it was like 150 characters too long

Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.9 (11.15.2014:2)
OS: Windows 7 Ultimate x64
Ran by Ali on Fri 11/28/2014 at 13:35:29.56

~~~ Services

Successfully stopped: [Service] wajamupdater
Successfully deleted: [Service] wajamupdater
Successfully stopped: [Service] weboptimizer
Successfully deleted: [Service] weboptimizer

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\search protection
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-2995247798-1115108960-1844943884-1000\Software\Microsoft\Internet Explorer\Main\\Start Page

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Toolbar.CT3220468
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Toolbar.CT3227975
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3220468
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3227975
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ApnStub_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ApnStub_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\MyBabylonTB_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\MyBabylonTB_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetupV1 (2)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetupV1 (2)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\PricePeepInstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\PricePeepInstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SearchquMediaBar_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SearchquMediaBar_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (1)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (1)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (2)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (2)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (3)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (3)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (4)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit (4)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_mcedit_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnStub_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnStub_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\MyBabylonTB_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\MyBabylonTB_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetupV1 (2)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetupV1 (2)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\PricePeepInstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\PricePeepInstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SearchquMediaBar_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SearchquMediaBar_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (1)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (1)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (2)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (2)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (3)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (3)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (4)_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit (4)_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_mcedit_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2F1E7F21-B5CB-414B-87F3-0142DC80DFED}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

~~~ Files

Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\bprotector web data"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\bprotectorpreferences"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_app.mam.conduit.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_app.mam.conduit.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_fastcontent.conduit.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_fastcontent.conduit.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_pricegong.conduitapps.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_pricegong.conduitapps.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_search.conduit.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_search.conduit.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_service.pricegong.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_service.pricegong.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_storage.conduit.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_storage.conduit.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_www.ask.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_www.ask.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_www.azlyrics.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_www.azlyrics.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_www.superfish.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\http_www.superfish.com_0.localstorage-journal"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\https_sb.scorecardresearch.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Ali\appdata\local\google\chrome\user data\default\local storage\https_sb.scorecardresearch.com_0.localstorage-journal"

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\babylon"
Successfully deleted: [Folder] "C:\ProgramData\ibupdaterservice"
Successfully deleted: [Folder] "C:\ProgramData\tarma installer"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\babylon"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\incredibar.com"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\performersoft"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\pricegong"
Failed to delete: [Folder] "C:\Users\Ali\AppData\Roaming\search protection"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\searchquband"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\searchqutoolbar"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\yourfiledownloader"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\local\conduit"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\local\ilivid player"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\local\pc_drivers_headquarters"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\local\wajam"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\locallow\incredibar.com"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\locallow\pricegong"
Successfully deleted: [Folder] "C:\Users\Ali\appdata\locallow\searchquband"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"
Successfully deleted: [Folder] "C:\Program Files (x86)\incredibar.com"
Successfully deleted: [Folder] "C:\Program Files (x86)\perion"
Successfully deleted: [Folder] "C:\Program Files (x86)\wajam"
Successfully deleted: [Folder] "C:\Program Files (x86)\winzip registry optimizer"
Successfully deleted: [Folder] "C:\Program Files (x86)\yontoo"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\privacy safeguard"
Successfully deleted: [Folder] "C:\Users\Ali\AppData\Roaming\microsoft\windows\start menu\programs\wajam"
Successfully deleted: [Folder] "C:\Windows\system32\wnlt"
Failed to delete: [Folder] "C:\ai_recyclebin"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"

~~~ FireFox

Successfully deleted: [File] C:\user.js
Failed to delete: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml"
Failed to delete: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\search_results.xml"
Successfully deleted: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml"
Successfully deleted: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\search_results.xml"
Successfully deleted: [File] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\user.js
Successfully deleted: [File] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\bprotector_extensions.sqlite
Successfully deleted: [File] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\bprotector_prefs.js
Successfully deleted: [File] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\searchplugins\conduit.xml
Successfully deleted: [File] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\searchplugins\mystart search.xml
Successfully deleted: [File] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\searchplugins\search_results.xml
Successfully deleted: [Folder] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\conduitcommon
Successfully deleted: [Folder] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\smartbar
Successfully deleted: [Folder] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\extensions\[email protected]
Failed to delete: [Folder] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\extensions\{1fd91a9c-410c-4090-bbcc-55d3450ef433}
Successfully deleted: [Folder] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\extensions\{7473b6bd-4691-4744-a82b-7854eb3d70b6}
Successfully deleted: [Folder] C:\Users\Ali\AppData\Roaming\mozilla\firefox\profiles\y7jlr1ie.default\extensions\{cdf97ee2-ded0-4369-835e-99dd08225fa5}
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{336d0c35-8a85-403a-b9d2-65c292c39087}
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{fe1deeea-db6d-44b8-83f0-34fc0f9d1052}
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user_pref("extensions.wajam.supported_sites.google.wajam_google_se_js", "try {window['APP_LABEL_NAME'] = 'wajam';window['APP_LABEL_NAME_FULL_UC'] = 'WAJAM';window['WAJAM_APP_L
user_pref("extensions.wajam.trace_log", "1335089152740 - readAffiliateId - 64 bits - Error Message: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWindowsR
user_pref("extensions.wajam.unique_id", "5DE58E45062BD1EA9E915D74580796AF");
user_pref("extensions.wajam.user_current_mapping_version", "0");
user_pref("extensions.wajam.version", "1.24");
user_pref("extensions.wajam.website_version", "1.00266.0");
user_pref("extentions.y2layers.defaultEnableAppsList", "twittube,ezLooker,pagerage,buzzdock,toprelatedtopics");
user_pref("extentions.y2layers.installId", "ed548d59-9b93-4dc1-887b-82d837e1db8e");
user_pref("smartBar.searchInNewTabOwner", "CT3220468");
user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3220468&SearchSource=13&CUI=UN13154192732639824");
user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3220468&SearchSource=2&CUI=UN13154192732639824&UM=UM_ID&q=");
user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3227975&SearchSource=13");
user_pref("smartbar.originalSearchAddressUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3227975&SearchSource=2&q=");
user_pref("smartbar.originalSearchEngine", "appbario2 Customized Web Search");
user_pref("{336D0C35-8A85-403a-B9D2-65C292C39087}.ScriptData_WSG_whiteList", "{\"search.babylon.com\":\"q\",\"search.sweetim.com\":\"q\",\"search.imesh.net\":\"q\",\"www.searc
user_pref("{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=toolbar|babsrc=tb_ss|invocationType=tb50-ie-aolsoftonic-tbsbox-en-us|invocatio
user_pref("{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}.ScriptData_WSG_whiteList", "{\"search.babylon.com\":\"q\",\"search.imesh.net\":\"q\",\"www.search-results.com\":\"q\",\"home.

~~~ Chrome

Failed to delete: [Folder] C:\Users\Ali\appdata\local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Successfully deleted: [Folder] C:\Users\Ali\appdata\local\Google\Chrome\User Data\Default\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
Successfully deleted: [Folder] C:\Users\Ali\appdata\local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg
Successfully deleted: [Folder] C:\Users\Ali\appdata\local\Google\Chrome\User Data\Default\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\geggofhlfbcmanadhknllmlajiafopoh
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\gijllgkkonhcdgklhffbpgbllneeblnh
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\gijllgkkonhcdgklhffbpgbllneeblnh
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp

~~~ Event Viewer Logs were cleared

Scan was completed on Fri 11/28/2014 at 13:42:00.95
End of JRT log

johnb35 · Nov 29, 2014

Yes, just copy and paste any logs in your reply. Do not attach anything. I have posted your logs into your reply. Waiting on more logs.

Epicsockzebra · Nov 29, 2014

Thanks for cleaning up the logs, but I still cannot get OTL to work properly and it doesn't get past the scanning firefox stage before it stops responding :/

johnb35 · Nov 29, 2014

Try booting to safe mode and run OTL and see if it works.

Downloading problems

Epicsockzebra

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voyagerfan99

Master of Turning Things Off and Back On Again

Epicsockzebra

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johnb35

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Epicsockzebra

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johnb35

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