driver install help

L

Leroy114

New Member
i have a new HP laptop which needs my printer driver installed.

my pc says driver not available in settings.

i downloaded the driver from canon and have it in my downloads.

how do i install it now?

when i click on it a popup says do i want to overwrite it or not, nothing else happens


thanks
 
Whatever file you downloaded, you just need double click on it and it should open and just follow the prompts.
 
when i double click it WinZip self extractor pops up and says file already exist

in my settings it says under the printer that i need to load a driver for , it says a driver doesn't exist.

my pc has recognize my printer so why when i download the driver for this printer it can't install it

it does the same with both of my laptops
 
That sounds like the extraction stage, rather than the driver installation. Check the folder shown in the WinZip self-extractor, then open that folder in File Explorer and look for Setup.exe. Some Canon packages only unpack the installer when you first run the download, so running it again just asks to overwrite the unpacked files. If there's no Setup.exe, post the printer model and downloaded filename as johnb35 asked; the next step depends on the package.
 
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