dvd/cd writer problem

K

kcee

New Member
Okay, I am going to try to explain exactly what is going on. My dvd writer won't play or record any discs. With no disc in the drive, when I go to "my computer" then double click on the drive, it opens to a blank folder instead of saying insert disc like the other drives. When I put a disc in and double click on the drive it opens to the same empty folder. When using any dvd/cd recording software it says please insert disc. I have checked under device manager and checked the drive it says it is working properly. I have tried deleting the upper and lower fields in the registry and tried all the troubleshooting programs that have come with my computer. I have a HP Pavilion with dual core(64x2) running windows xp and the drive in question is lite-on dvdrwshw-16qh6s. Please Help
 
Have you tried just going into the device manager and right clicking on the drive and click uninstall, reboot and let windows redetect and reinstall the driver.
 
Have you tried just going into the device manager and right clicking on the drive and click uninstall, reboot and let windows redetect and reinstall the driver
Click to expand...
Yes I have tried that a couple times. I also did a restore to try to go back to when I knew the burner was working
 
Dvd writer/cd writer problem

Hi everybody……we just recently got a new computer. It came with windows home edition, and then I upgraded it to professional. The computer has a DVD Rom Drive and HP DVD Writer Combo Drive but now the problem is that I cannot get the burner to burn anything. When I open NTI CD Maker 6 platinum it says no supported Drive Detected.
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kamal kumar

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