Hey evryone my grandparents have a Gateway laptop that has Windows Vista on it. Every time they got o open it up and send a message to someone it won't let them. A mesage pops up saying there was a error and it shows that the message going out with a X by it. What can be wrong with this?
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Email not working?
- Thread starter EWC88
- Start date
This is the exact message it says
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was '[email protected]'. Subject '', Account: 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol: SMTP, Server Response: '553 Authentication is required to send mail as <[email protected]>', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was '[email protected]'. Subject '', Account: 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol: SMTP, Server Response: '553 Authentication is required to send mail as <[email protected]>', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78