Extended Windows Security not working.

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DrZoidberg

Member
It has been nearly a month since Microsoft officially ended Windows 10 security updates. I have been trying to enroll in the extended security updates but it still won't let me. I press enroll link, the waiting wheels start spinning, then the window disappears and nothing happens. What can I do to enroll?
 

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Well that didn't help any. I will look for online videos about this particular problem and then likely get Windows support again since they are probably aware of the particular problem now.
 
If the emergency patch from November still didn't fix it, a few more things worth trying. The ESU enrollment sometimes fails silently when the Windows Update components are in a bad state, even after the patch.

Try resetting the update components in an elevated Command Prompt:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Also check that your Microsoft account is signed into Windows itself, not just the enrollment page. Go to Settings > Accounts > Your info. If it shows a local account only, link your Microsoft account there first, then retry enrollment. The ESU program ties enrollment to the Microsoft account linked to your device.

If you want to see exactly what error is occurring, open Event Viewer, go to Applications and Services Logs > Microsoft > Windows > WindowsUpdateClient > Operational, and look for error entries timestamped around when you tried to enroll. The error code there is much more specific than the spinning wheel gives you.
 
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