External Hard Drive not recognised

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Printscreen25

New Member
I did a search, but couldn't find the answer i was looking for.

Anyways, I have an external Lacie 320GB harddrive connected to my Laptop via firewire to USB. But its not recognised.
Points about the situation...

>The A/C power works and I can hear the disk spinning inside the case.
>The LED on the external drive shows power.
>The drive does NOT show up in my computer, Device manager or Disk manager.
>There is no USB icon on the taskbar tray to show its connected.
>I tried using a different cable, but still nothing.
>Does not work on any other laptop/desktop.

Not sure what to do from here, Help would be much appreciated.
Thanks
 
Call customer service for your device.

OR

Try plugging the device in, shutting down your computer, and rebooting. Sometimes that works for me.

OR

I work with old computers daily which need constant maintenance. I have always had luck with a program named DriverMax. It will search your machine for hardware and will find and prompt you to install the drivers for the device. It's really quite nice.
 
Tried restarting with the drive in, no luck.

Will try driver max...

and possible way to get it going again if it a USB slot problem, as in if the connector (bridge) is damaged.
 
drivermax didn't find anything.

The hard drive is still not responding when plugged in the the USB port. Ive check and the firewire socket on the back of the external drives seems to have a lot of "play" on it.

Possible to recover data if it cant connect to PC?
 
Lacie harddrives are very picky and at my last job found they have to have their own propritary software instaleld in order for windows to see them.. did this come with a disk? if not you need to go to their site and download it and then it should see them..
 
The hard drive used to work find in the desktop and latop i used. Its only recently that it has stopped. So that should mean that it does not need software as it would already be installed if it used to work, right?
 
Could be those tend to be really picky drives.. if you cannot mount it it could be gone.. we had a few of them that just quit working and we would send them to lacie and get them replaced with new drives wiht our data on them.
 
oh right.
Do you know at all how much Lacie charged to get the drive replaced WITH your data on it?

And also, if i was to remove the casing, plug the drive into a desktop with a IDE cable, would i be able to access it?
 
Printscreen25 said:
oh right.
Do you know at all how much Lacie charged to get the drive replaced WITH your data on it?

And also, if i was to remove the casing, plug the drive into a desktop with a IDE cable, would i be able to access it?
Click to expand...

It's possible, it depends on where the actual problem is. If it's easy to remove the drive it's worth a shot.
 
Not sure about his lacie drives but the ones that we had were in a solid steel case and were not able to be opened without their special tools..
 
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