External Hard Drive problem

[roy_rajat]

I had recently bought a WD 500GB MY Book premium firewire/USB external hard drive from Amazon. Everything was working just fine until tomorrow when suddenly I got a alert message saying one of my partition on the hard drive was not being recognised and data seemed to have lost. I tried to stop the hard drive using the external device icon but the drive didn't seem to be recognized at all by the PC and when I tried to restart the computer it crashed until I removed the hard drive physically form the usb port....then once the computer has started if I try to reconnect the drive I get an alert saying USB device not recognizes...USB device has malfunctioned please replace the device. The same thing happens if I connect via Firewire. I have checked my USB ports and firewire ports are working fine with other devices.
Has anyone got any remedy for the situation? Or do I need a replacement?

MY PC specs:
2.4GHz celeron, 2,5GB RAM
WIndows XP Pro, SP2

thanks
RR

 

[tooch926]

It worked before, and now it doesn't? Is there more than one device that might be asking for the same drive letter?

 

[roy_rajat]

No hat is not the case. essentially the drive went out just after it displayed the message that I://$Mft not found, I was one of the partition of my external hard drive.