External HD Not Recognized

D

DreamTheater

New Member
OK, im guessing this means my HD has crashed. THis is what pops up when I plug my HD into the USB.
HD.jpg


NOw if the HD did crash is there a way to get any of the Info off of it?
 
No one? Be great if I could be put in a dirrection to where I could take care of this. I have alot of imporntant business work init.
 
Did you click the message to see if the so-called "assistance" is of any value? You never know. Sometimes good things happen in the OS support.

I have alot of imporntant business work init
Click to expand...
A good reason to get a backup procedure in place.
 
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I tried it on another computer yes, I dropped the HD and then plugged it in and now it reads that On both computers. THe HD run's when i plug it into the USB port. So im thinking it didn't die? Im not sure what a Crashed HD does if it runs or not. Im thinking it may be the USB part of it?
 
netrick said:
Did you click the message to see if the so-called "assistance" is of any value? You never know. Sometimes good things happen in the OS support.

A good reason to get a backup procedure in place.
Click to expand...
It was of No assistance it simply states "Recommendation, Try reconnecting the Device, If Windows still does not recognize it, Replace the device.
 
Yep, not surprising that the OS support was not really helpful, but it was worth a shot. Have you tried a different USB cable? Does your external drive offer an alternative way to connect to the computer like firewire? If so, give that a try. Otherwise if the data is really important, you may be looking at sending it to a very expensive data recovery service company. Personally, I might try to pry that drive out of the enclosure to see what other connection options there might be (SATA or IDE), but if the data on it is business critical, I'm not really sure that is a good idea. Others here might have some ideas. Good luck. And once you get this sorted, please implement a backup procedure. :)
 
OH well, SHit happens. There are not other ways of connecting it other then USB. Stupid Western digital. Oh well, Live and Learn.
 
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