Fan replacement?

Deek

New Member
Just in the last few days my computer started crashing giving me a black screen until I fully powered it down. the problem was my video card fan was dead. and the card was over heating any time I started to play a game showing a rather ominous red light. good for me I know the fan can be replaced! But I have gotten rather lost in this strange world of video card names and parts, Not to add the stuff inside the computer is not my field of expertise. any help getting info on what fan I should get as a replacement would be helpful! I don't need any super-duper fan, just something that will work as good as the old one.

(* note I have removed the fan checked to see if I had any nasty dust monsters etc etc. after fully cleaning and checking to see if it moved freely. which it did. I hooked the sucker back up and it still didn't work)

The computer was custom built and given to me as a gift as such no papers came telling me what kind of guts it had in it... I have managed to come up with a few things which I will now spew the info out here.

After doing 'dxdiag' I found under Display

Device

Name: ATI Radenon HD 5700 series
Manufacturer: ATI technologies Inc.
Chip Type: ATI display adapter (0x68b8)
DAC Type: Internal DAC(400MHz)
Approx. Total Memory: 2805mb
Current Display Mode: 1366 x 768 (32bit) (60hz)
Monitor: Generic PnP Monitor


I think this is what I am looking for but I'm not sure.
As well I'm not sure if it matters or not but I have HIS software installed for my card.
Any pointers, advice, or maybe some one who sells cheap fans would be nice! :)

Deek
 
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Ok so confirm a few things please:

What exact model PSU do you have?
Is the fan on the 57xx card simply not working?
Do you have the latest drivers?

To confirm the components, please download PC Wizard from my signature and install it. Run it and go to FILE, SAVE AS, CLICK OK and copy the text out of that file into this thread. Please take note of the exact model PSU too.
 
The fan when I first started having problems would only start up when I rebooted my computer. but after a few minutes would just stop. at this point it just won't move on it's own not matter how many times the computer is rebooted.
it just won't come on. and Drivers are updated yes.

(something I forgot to add in the first post is: I have opened up my Catalyst control center for the card and noted the only time I have the problems is when my temperature reached 89c. where my computer then shuts down into almost a 'sleep' mode until I reboot. After doing so I don't get any computer crash reports just a error message saying that it did, but there are no 'solutions' to fix the problem. I've done some searching and found a few other places on the web where others said they had the same thing happen to them. Of all those where fixed by replacing the fan. which like mine just dose not move/turn/powerup.)


PSU is a Xion 700w poweroutput. I don't think it's lack of power as I have tested for that and every thing seemed like it was working. Might I add I've had this computer for a few years and other then updates/downgrades now and then on software I've done nothing with it before now. so I'm sure the fan may be a little worn out.
 
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Ok firstly that PSU is garbage, but probably sufficient for what I think you have being a 5770??

The 5770 had some bios updates (for the card) that fixed this issue. I know because many moons ago i had two in crossfire.

Please go to the manufacturers website for your 5770 and check if there is a card bios.

After that Id be suspect of the PSU. Its complete garbage mate.

If you don't want to repalace the PSU and no bios updates can be found, connect the GPU fan directly to a fan header on the motherboard. Yes, this will mean its going to run full blast all the time, but that is better than not at all.

Another option is to download MSI Aferburner and mannually set the fan to 100%.
 
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Quote "my temperature reached 89c" unquote . something really wrong there my computer runs at 29c. Obviously your computer is overheating which could be the cause of the fan cutting out.

Where do you keep your computer? make sure it has plenty of air around it and it could be the PU causing everything to over heat. maybe the case fans arn't up to the job anymore
 
the PSU fan is working fine. the Video card fan is the one thats not working.
this card looks alot like my own. but it's the fan on the card in the pic
http://www.hisdigital.com/UserFiles/product/H577FL1GD-2-1600.jpg
Just checking to make sure we are talking about the same thing here :)

Please download and install PC Wizard as requested previously and post your hardware specs from that.

Secondly, the PSU is garbage, im not saying its the cause, but it is known for terrible quality, poor voltage stability etc, which can, believe it or not cause overheating, and stability issues.

However, I think you have either one of the following things:

1. Dust and crud in your GPU fan
2. Requiring a GPU bios update (thus the PC Wizard report request to confirm)
3. Dying or unregulated power supply
4. Incorrect driver settings

Happy to work through all of these with you however a dying fan is pretty unlikely. I would start with posting your PC Wizard report and installing MSI Afterburner to run the fan at 100% to determine if it cuts out then. If not, you know its the GPU bios as MSI Afterburner overrides this.

Quote "my temperature reached 89c" unquote . something really wrong there my computer runs at 29c. Obviously your computer is overheating which could be the cause of the fan cutting out.

Where do you keep your computer? make sure it has plenty of air around it and it could be the PU causing everything to over heat. maybe the case fans arn't up to the job anymore

PS, ^ the GPU is 89oC not the computer. That is an acceptable range for a GPU. Secondly, high temps don't cause fans to cut out, they generally run 100%.
 
Mainboard : Gigabyte M68MT-S2
Chipset : (Family 10h) Athlon/Opteron/Sempron/Turion HyperTransport Configuration
Processor : AMD Phenom II X6 1055T @ 2400 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : ATI Radeon HD 5700 Series
Hard Disk : Hitachi HDS721010CLA SCSI Disk Device (1000GB)
DVD-Rom Drive : ASUS DRW-24B1ST a
Monitor Type : E182H - 19 inches
Network Card : NVIDIA nForce 10/100/1000 Mbps Ethernet
Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)
DirectX : Version 11.00

Was this what you needed from the scan?
 
And yes this is from the PC Wizard. just a copy and paste from the scan it did when i first started it. Am I missing something with the default scan?

ATI Radeon HD 5700 Series is not the name of the card? if not where and how do I find the real name? the guts inside the computer is not my field of expertise :o
 
Update

I installed MSI Afterburner had the fan setting up to 100% and it still never moved. :L

Where do I find the card model?
 
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