feedback on website

dark_angel

dark_angel

Member
Hi,
I'm starting up a business by my self where i'm doing computer repairs, virus removal, building etc for my area and have made a website and wondering if I could get feedback on it. I don't know if the wording is good or the services is explained well.
So if i could get feedback from a customers side that would be great.
Thanks
The site is http://www.byterepairsolutions.com/
 
"
If you call during the week I will be in class and may not answer, so leave a message with your name, contact number and problem and I will get back to you when I can."
Click to expand...
That does not sound very professional.
More complicated tasks e.g. backing up important files and reinstalling windows would require me bringing your computer back to my place and doing the work there as it will take a long time.
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I would avoid saying the job will take a LONG time.
Also consider looking at other web templates for the design.
And you should include a map of the area that you plan to service.
Also words like "confidentiality guaranteed" or something to the effect that you take people's privacy seriously would be good.
 
I agree with what Ian said,Also to me your site isnt all that impressive.

Looks like it was made in about 5 mins :cool:,I dont want to sound horrible or be offensive but to get any intrest i think the site needs a revamp :)
 
thanks for all the feedback.

I don't have a lot of money so can't really pay someone to make me one. I searched for templates but couldn't find any for free. Do you know where I can find some pro looking ones for free. I can work on the wording and try make it more professional and include a map.

So I mainly need to find a free looking template so it looks more professional then?
 
Try find some cool looking images that are free of copyright. Having a picture of yourself isnt all that professional, maybe one of you fixing a computer? thatd be cooler.
 
dark_angel said:
thanks for all the feedback.

I don't have a lot of money so can't really pay someone to make me one. I searched for templates but couldn't find any for free. Do you know where I can find some pro looking ones for free. I can work on the wording and try make it more professional and include a map.

So I mainly need to find a free looking template so it looks more professional then?
Click to expand...
you could try http://www.oswd.org/ they are all free
 
Hi guys,
Well i've looked for some templates and got two -
Would you be able to let me know what looks more professional and impressive
example1
example2

vinnie107 said:
They could also give you a proper email address so you can have customerservice@"byterepairsolutions.com"
sales@" "
advertising@ " "

and so on, ive always thought that looks alot more professional.
Click to expand...

I can also get emails like that set up for the contact us page.
Thanks for all the help so far
 
1. If you're going to put a photo of yourself, use a waist-up of yourself beside a computer, and remove background clutter. You want the computer and yourself to stand out from the background.

2. Place the phone number on your first page in a large font. Which city do you serve??? Your location is not even on your website. Should be on the first page right beside the phone number. "In-home affordable computer repair in Victoria, Australia. Call 0431828179!"

3. Your website url is complicated and too long. No one is going to remember it. You shouldn't have used the words byte or solutions. You should go with something like pc-repair-victoria.au

4. You have no content. You can fit everything on one page and it will be more effective.

5. List some feedback from previous clients. If you can get a client to record a YouTube video for you to put on the website, even more effective.
 
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Marcin said:
1. If you're going to put a photo of yourself, use a waist-up of yourself beside a computer, and remove background clutter. You want the computer and yourself to stand out from the background.

I don' think i'll put a photo of my self now.

2. Place the phone number on your first page in a large font. Which city do you serve??? Your location is not even on your website. Should be on the first page right beside the phone number. "In-home affordable computer repair in -------, Australia. Call ###### now!"

On the 2 examples i put in last post I have put location and going to include a map of area i'm serving put i'll put the phone number on front page.

3. Your website url is complicated and too long. No one is going to remember it. You shouldn't have used the words byte or solutions. You should go with something like pc-repair-{your_city}.au
That was the name I came up for the business and thats why I went with that url. Unfortunately I can't change now I've paid for it but thanks for feedback.

4. You have no content. You can fit everything on one page and it will be more effective.
Of the 2 examples in last post I have content and will add more once I work out which is better. I can put everything main on the front page and then also on the other pages.

5. List some feedback from previous clients. If you can get a client to record a YouTube video for you to put on the website, even more effective.
I can get feedback from customers and place on the front page.
Click to expand...

Thanks for feedback though it is appreciated.
Just wondering what example I should go with 1 or 2.
 
I looked at the examples, but I get a 404 Error Page. It says "Website under review". They are not showing up for me.
 
strange as they work for me?

these are screen shots of both examples if you can't see them
example1top.jpg

example1bottom.jpg

example2.jpg
 
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Looks good. You should put your photo up there too :D

For the Services/Contact Us links in the header, you can use an alt tag to jump down to the section.

You have to modify the header like this:

Code: 
<li><a href="[COLOR=Blue]#services[/COLOR]">Services</a></li>
<li><a href="[COLOR=Blue]#prices[/COLOR]">Prices</a></li>
<li><a href="[COLOR=Blue]#contact[/COLOR]">Contact</a></li>

Then insert these tags above the actual header in the body text:

Code: 
[COLOR=Blue]<a name="services"></a>[/COLOR]
<h2>Services</h2>[FONT=monospace]
[/FONT]<p class="style6">What can I do for you? Here is a list of ways I can ...

Code: 
[COLOR=Blue]<a name="prices"></a>[/COLOR]
<h2>Prices</h2>
<p class="style6">How much will it cost? My price is based by the hour, and it also depends on...

Code: 
[COLOR=Blue]<a name="contact"></a>[/COLOR]
<h2>Free Quote</h2>
<p class="style6">Call me at...

You could also increase the header spacing a little more. Add the blue text:

Code: 
<style type="text/css">
[COLOR="Blue"]h2 {
	margin-top: 40px;
	font-size: 140%;
}[/COLOR]
.style1 {
	font-size: large;
	color: #FF8000;
}
.style2 {
	font-size: medium;
}
 
thanks for that. Will add tonight. I've also added live chat to the site so i can answer questions live.
Also, Should I add a forum, and have things like viruses, trojans, spyware, OS's, etc and do posts of what I recommend and any news on virus, how to maintain your security etc? Just a thought.
 
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