Firefox not working

[satman]

Been using Mozilla Firefox for years now all of a sudden it won't open up, nothing changed on laptop. Any ideas please.

 

[mrdaveyk]

ive had a few problems lately so have a few mates

have you tried a fresh install?

 

[Laquer Head]

Uninstall and reinstall the latest version!

It is free, after all!

 

[ScottALot]

update too.

 

[satman]

Yeh done a fresh install with no luck, if I uninstall and install would I lose my bookmarks.

 

[mrkelly]

just get the bookmark backup addon, back them up and then reinstall

 

[typhoonblue]

did you installed new add-on or something timeout ? if not then reinstall

 

[Bodaggit23]

Yeh done a fresh install with no luck, if I uninstall and install would I lose my bookmarks.

If you did a fresh install, you would know the answer to your own question, no?

Anyway, before you uninstall, click on Bookmarks, Organize Bookmarks, Import and Backup, Export HTML. Select your Desktop and click Save.

Uninstall Firefox.

Next, delete this folder if it still exists after uninstalling:
C:\Program Files\Mozilla Firefox

Also delete this folder:
C:\Documents and Settings\YourUserName\Application Data\Mozilla

Now, reinstall Firefox.

To get your bookmarks back:
Click on Bookmarks, Organize Bookmarks, Import and Backup, Import HTML, select Import Bookmarks from an HTML file, Next, click on your Desktop and find the bookmarks.html file, click Open.