Freaking box with red X !!!

[Teresa]

Sorry, but I didn't know where to post this...

There is ONE person who keeps trying to send me jpg pics in emails. I can see only a blank box with that red x in the corner. Pictures ONLY from this person.

He keeps trying, but I keep telling him that I can't see the pics!

Is there something I can do to be able to view them... or is it totally on his end?

It has me very puzzled! Thanks for any suggestions!

 

[Morb]

The first question which here occurs is: Which e-mail client software do you use (name-company-version)? Do this situation occurs only from e-mail sent from this one specific person? Do you have resident antivirus software running in backround with mail virus checking "shield" enabled? How do you access e-mail box (web page; POP3)? Do you have some filters enabled(in relation to incoming mails - some attachment types)?

Try to describe your problem and enviroment, circumstances under you work.

 

[Scrat]

This was happening to me at work when i didn't have Web access rights only email... the pictures in the emails were links to a picture stored on the web or something and the email message couldn't access them.

Try fowarding the message to a hotmail account and see if you can view it from there.