FTP connection issue

Discussion in 'Internet Discussion' started by A_Tom, Mar 10, 2014.

  1. A_Tom

    A_Tom Member

    Messages:
    58
    Here is the history:
    I've been using Fling for several years to automatically upload files to my web site. It has been extremely reliable.
    I have not changed anything on the primary computer which uses it; neither hardware or software.
    Lately, the problem occurs where the ftp uploading fails because Fling is unable to access the target.
    I know it's not the password, because it works intermittently.
    I am using Windows7 and so far the problem has been seen to occur on every computer I've tried on my home network(4 out of 5).
    I called a friend in another state and asked him to try to access my ftp target using the basic Windows procedure which begins by right clicking on computer and selecting add network location. It's very simple to do. He was repeatedly able to log on. Using the same procedure, I am intermittently able to log on.
    I am unable to access even the anonymous ftp folder on my website. I have set up an location for ftp.mozilla.org and this works without fail.

    I have no problems logging on the the website using CPanel. I tried creating a new ftp account, but no luck with accessing that either.

    No problems pinging the ftp url.

    Here's where I'm at. Since I can access a public ftp location without issue and I'm having the same problem on all my home network machines, I'm ruling out the problem being local.

    Since my friend had no problems with the access, and everything else about the website is normal, I'm ruling out the web server itself.

    What can it be?
     
  2. Cromewell

    Cromewell Administrator Staff Member

    Messages:
    15,419
    Do you have the same problems using the cPanel built in FTP mechanism? It sounds like you have an intermittent network issue between you and the host. Have you tried pinging when your FTP isn't working?
     
  3. A_Tom

    A_Tom Member

    Messages:
    58
    I'm not sure what you mean buy "cPanel built in FTP mechanism." I've pinged ftp.myname.com many times and it's never failed while the ftp login access almost always fails. It doesn't always fail, but it eventually does.

    One thing I have noticed is that when I first start my background ftp (Fling), it usually connects the first time, then, it will shortly fail. Since it is set to automatically upload, it must log in each time it does a transfer, which is about once a minute, or whenever there is a change in a file. Perhaps, the frequent logins is causing the problem.
     
    Last edited: Mar 10, 2014
  4. Cromewell

    Cromewell Administrator Staff Member

    Messages:
    15,419
    cPanel has (or should) have an ftp client built into it that runs through the web interface. That's all I meant.

    Frequent logins is a definite possibility. I had similar problems with an FTP server. Too many concurrent connections trying to send a bulk of files.
     
  5. A_Tom

    A_Tom Member

    Messages:
    58
    That was definitely it. I found out that there is a limit of 8 concurrent connections from the same url. I'm not sure if that was what I was bumping into or not, but when I slowed down the uploads, the problem went away.
     

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