Lisa
New Member
Hi there all.
I'm experiencing problems with somebody's win98. I installed a Ram card and wanted to clear her pc of all spyware with Spybot S&D, but when it found and fixed the problems it told me to restart the computer because it could not remove certain malware. So I did.... That's where the problems started...
On restarting and entering Windows, it started the Windows setup and prompted me for the product key. Since I didn't have it there, I tried closing the window to just go to Windows. It didn't accept ofcourse...
I went and got my own software to simply install WinXP for her. I already wanted to do that in the future, so why not now I thought. Well, it turned out to be a fullblown headache... When I tried to install WinXP I had to choose the partition on which I wanted to install. But neither one of her partitions seemed to have enough space. I don't want to format the C:\ drive however, because she has no backup and needs certain files from her computer. And since I can't get into Windows, I can't figure out how to make a backup of those files.
I then tried to solve the problem by using my own old Win98 install disk. But it took hours for MS scandisk to control the files, so that couldn't be right. I stopped it and tried to enter my code when prompted in the Windows environment. Not only did it not take, but when I wanted to trie a second time, it prompted me that Explorer had a missing file or whatever and that caused me to not even get into the Windows environment.
I hope you can still follow and can help me to restore this lady's computer. She's dissabled and is very dependend on her pc for keeping in contact with the rest of the world... I feel sooooooo guilty... Please help?
My question is the following:
I need to get into Windows, how do I manage that?
Some figures and stuff:
I'm experiencing problems with somebody's win98. I installed a Ram card and wanted to clear her pc of all spyware with Spybot S&D, but when it found and fixed the problems it told me to restart the computer because it could not remove certain malware. So I did.... That's where the problems started...
On restarting and entering Windows, it started the Windows setup and prompted me for the product key. Since I didn't have it there, I tried closing the window to just go to Windows. It didn't accept ofcourse...
I went and got my own software to simply install WinXP for her. I already wanted to do that in the future, so why not now I thought. Well, it turned out to be a fullblown headache... When I tried to install WinXP I had to choose the partition on which I wanted to install. But neither one of her partitions seemed to have enough space. I don't want to format the C:\ drive however, because she has no backup and needs certain files from her computer. And since I can't get into Windows, I can't figure out how to make a backup of those files.
I then tried to solve the problem by using my own old Win98 install disk. But it took hours for MS scandisk to control the files, so that couldn't be right. I stopped it and tried to enter my code when prompted in the Windows environment. Not only did it not take, but when I wanted to trie a second time, it prompted me that Explorer had a missing file or whatever and that caused me to not even get into the Windows environment.
I hope you can still follow and can help me to restore this lady's computer. She's dissabled and is very dependend on her pc for keeping in contact with the rest of the world... I feel sooooooo guilty... Please help?
My question is the following:
I need to get into Windows, how do I manage that?
Some figures and stuff:
- Pentium II
- Win98 (first edition)
- 194 MB RAM
- C:\ = 2732 MB (182 MB free space)
- D:\ = 1373 MB (1347 MB free space)
- Not partitioned: 7 MB
Explorer experienced problems regarding an invalid page caused in module Explorer.exe on 015f:00402541
Registers:
EAX: 00000000 CS=015f EIP=004002541
EFLGS=00010246
EBX=00000001 SS=0167 ESP=0080feec
EBP=0080fef4
ECX=c14d8a30 DS=0167 ESI=00000000 FS=334f
EDX=0080fefc ES=0167 EDI=00000000 GS=0000
Bytes in CS:EIP:
8b 08 50 ff 11 8b 45 08 50 8b 08 ff 51 08 8b 45
Stackdump:
004024f0 0080fefc 0080ff34 0040547c 00000000 00000000 00000000 00000001 00403ab6 00000000 0059fc0c 00000001 00403ab6 00000000 0059fc0c 00000001 00000000 00000000 00000000 00000000