So does every other printer on the market (mainly photo printers). As for your experience, work 12 hour days at 3 local tech shops and then go freelance for a few years before you start banging out info which might not actually be true.hp's are the most returned printers in the industry- trust me i worked the tech bench at 3 different best buys and 1 frys electronics. they also make 53% of their revenue as a company every year on ink and paper sales.