Hard Drive Light on Case Is Red

Might be a bad drive. Buts its odd that everything was fine till you moved cables around.

Well, that's the thing. My friend was kinda rough on putting the side panel on so we might have "Banged" The panel for it to fit...ehem...... Yea.....

What can I do? Games keep crashing, and I keep noticing is sluggish on some APPS. Its def not working like it was before.
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
The diagnostics showed your drive is bad. Best result would be to buy a new hard drive and reinstall Windows.
 
The diagnostics showed your drive is bad. Best result would be to buy a new hard drive and reinstall Windows.


Indeed!

Now, I shouldn't have to BUY a new one out of Pocket, because this one is only 6 months old since I bought it New from Newegg. So I hope I can just RMA it.

Now, I never really had to RMA anything that I can remember of. But do they just send you a new unit to replace the faulty one? is that how it works? Or will they give me a REFURB?


http://www.newegg.com/Product/Product.aspx?Item=N82E16822152185
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
Newegg's warranty is only 30 days. You need to set up an RMA with Seagate. You can choose to have them rush you one (where they place a hold on a credit card until they receive the old drive) or send them the drive and when they get it they will send you a new drive. All you need to pay is shipping of the drive back to the RMA center.

http://www.seagate.com/support/warranty-and-replacements/
 
Newegg's warranty is only 30 days. You need to set up an RMA with Seagate. You can choose to have them rush you one (where they place a hold on a credit card until they receive the old drive) or send them the drive and when they get it they will send you a new drive. All you need to pay is shipping of the drive back to the RMA center.

http://www.seagate.com/support/warranty-and-replacements/

Oh okay, but will Seagate send me a Refurb? That's what I was worried about. How does that usually work?
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
Oh okay, but will Seagate send me a Refurb? That's what I was worried about. How does that usually work?

Yes, they normally send you a refurbished unit and has the remaining warranty of the defective drive.If defective drive was almost at the end of warranty the drive comes with either a 30 or 90 day (can't remember exactly) warranty.
 
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