Hardware Reserved Memory

S

Steve Blake

New Member
Hello,

I have a VIZIO #SVE14126CXB, Windows 8 OS, laptop with 6GB of total RAM installed, however, I only have 2.0GB of usable RAM and the rest of the 4GB is dedicated to hardware reserved. I have attempted updating the BIOS, unchecked the maximum memory usage box in MSCONFIG, I've confirmed that the RAM slots are working properly, and seated in the correct order.

I wanted to know if their was a way to de-allocate some of that hardware reserved memory and allocate it towards my usable memory. Thanks for your feedback and suggestions in advance!

- Steve
 
Thats a Sony laptop not Vizio(they don't even make laptops). Have you tried removing and reinserting the ram sticks? What does system properties say as far as total ram and how much useable?
 
johnb35 said:
Thats a Sony laptop not Vizio(they don't even make laptops). Have you tried removing and reinserting the ram sticks? What does system properties say as far as total ram and how much useable?
Click to expand...

My mistake, yes it is a Sony laptop. Yes, I tried removing and inserting the RAM sticks, both RAM sticks work fine, no damages towards them. The system properties says I have 6GB of RAM installed and 2.0 usable, with 4GB reserved for hardware.
 
Has it always been like this? I'm assuming you have 2 sticks of ram installed. Remove 1 of the sticks, boot into windows and list what system properties say for total memory. Then shut down and do the same with the other stick and see what it says. You may have a bad stick of memory.
 
johnb35 said:
Has it always been like this? I'm assuming you have 2 sticks of ram installed. Remove 1 of the sticks, boot into windows and list what system properties say for total memory. Then shut down and do the same with the other stick and see what it says. You may have a bad stick of memory.
Click to expand...

Yes, that is one of the first methods of troubleshooting I took. Both of the sticks isolated boot fine.
 
Did you add ram to this machine? If so, then I can only guess incompatibility between the 2 sticks.
 
It almost sounds like they didn't move the hardware addresses from the ~4GB range. If that's actually what's happening and there's a way to fix it you should see a Memory Hole Remapping, or MMIO Mapping or something similar in the BIOS. I'd be really surprised if that's what you're running into but with this OEM stuff you never know.
 
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