Having scanner installation issues!

gmpilot

New Member
I just grabbed a hp scanjet 7400c that was at the office , and I'm trying to hook it up to my home computer. I found the driver, installed it, followed the directions, and when I run the hp precisionscan pro program that it installs, it never recognizes the scanner. It says "Sorry, scanner could not be initalized. (Scanner not found.) The weird thing is it was working at the office, and it seems like it should be in working order...what to do?
 

691175002

New Member
Have you tried plugging it in different ports. Sometimes the usb ports on the front of the case don't work properly.
 

gmpilot

New Member
I tried moving it to the back, and it still didn't work.. I mean, I have my mouse plugged into the front of the case ports.
 
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