HD Help!!!

theboy

New Member
So recently a friends laptop isnt working.

I boot into BIOS and it shows me no hard disk is installed

the laptop is just over a year old with an Hitachi drive. Which looks propreitery due to the pin configuration.

the laptop is a toshiba.

any help?
 
Is the laptop still under warranty? The drive could have failed from defect or something more simple like the data cable or power connection. If it's still unver a warranty or some type of service plan the best thing would be to bring it in to the dealer. That would be the cost effective while a shipping+handling charge may be seen if it has to be shipped out for service.

The proprietary look there is usually a lack of a drive jumper pin for the automatic cable select setting. When installing or replacing a drive on many prebuilds and laptops as well they simply slap them in without worry.
 
I'd say try the drive in an external enclosure or something to see if it's still good. Chances are it's simply a bad drive. Pretty typical among laptops.
 
Hitachi is rather a low end brand to start with and in general even in prebuilt desktops the quality of drives suffers there too. They simply toss in the budget models and leave it at that. The only way to know for sure would be trying the drive in a similar model laptop to see if you get anywhere there. This is one good reason for having a dvd burner to make frequent data dvd backups of anything important.
 
Thanks for the reply. Actually the computer is just over one month out of warranty.

The hitachi drive reads SATA 5400RPM on the outside...but the pin configuration looks different then anything i see in stores.

Basically im at a loss, i dont want to spend $$$$ for some guy to look at it...but i think that might be what i have to do.

What can i tell from the computer if its a properitery drive or not. by the looks of it there is no adapter on it.

HELP!

Thanks in advance!:D
 
The first thing to know about sata drives is that there are no jumper settings and the actual plug on both ends of the data cable are quite a bit smaller then you would see on the typical ide drive. You simply plug'n'play in that sense without worries about having a master on the slave or cable select jumper setting.

Out of warranty? Unfortunately that means simply slapping in a new drive there. T_O_O's assessment on needing a replacement sounds on the mark. For a drive to be covered under manufacturer's warranty for refurbishing and shipping costs you will be better off buying a better make and model capatible with the unit.
 
Thanks for the help. cheapest drive we found was 90 bucks plus a new OS...another 250. So we bought a new laptop for 400.

enough screwing with it! ha!
 
I guess that would take care of that one fast except for donating it to a school with a wroking drive in it. Hopefully you will see better results with the new one.
 
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