I’ve run into a hard drive problem in accessing my files and folders.
After a crash my computer would only boot up in safe made and I found that all my files and folders had disappeared. At this time I was using Windows XP.
The hard drive was removed and reinstalled in a computer running Windows 7, which under “My computer” sees the partitions and by means of a blue bar in each partition indicator, shows that information is there. However when double clicking on any partition, I get a message saying that the partitions are empty.
An installed partition manager program clearly “sees” the drive, all its partitions, and all the files and folders, so I know they are still there.
Upon trying to open any folder using installed programs such as Microsoft Office, again Windows 7 reports that all the partitions are empty.
My questions are twofold. Firstly, how can Windows “see” the information is present, but be unable to access this using the correct programs. Secondly, how can I access the information to allow me to go forward.
Chrissy
After a crash my computer would only boot up in safe made and I found that all my files and folders had disappeared. At this time I was using Windows XP.
The hard drive was removed and reinstalled in a computer running Windows 7, which under “My computer” sees the partitions and by means of a blue bar in each partition indicator, shows that information is there. However when double clicking on any partition, I get a message saying that the partitions are empty.
An installed partition manager program clearly “sees” the drive, all its partitions, and all the files and folders, so I know they are still there.
Upon trying to open any folder using installed programs such as Microsoft Office, again Windows 7 reports that all the partitions are empty.
My questions are twofold. Firstly, how can Windows “see” the information is present, but be unable to access this using the correct programs. Secondly, how can I access the information to allow me to go forward.
Chrissy
