Hi.
I'm a student so a laptop is incredibly important to me and money is very tight. I bought this laptop brand new off of eBay a year ago off someone who nevwr used it.
and it's not had a single problem since Ive had it
Yet suddenly 3 major issues have happened all at once and I don't know if they are related or where to even start.
Run hp diagnostics the quick one came through as a pass and the long one took too long my laptop went to sleep and wouldn't wake up.
Here are the 3 issues
1. It switches off randomly once it is working just dead like it's run out of battery even though it's plugged in
2. It doesn't sleep it goes into a coma. If I leave it or close the lid or try and turn it on sometimes it just refuses to bring up any picture or come off the black screen.
3. Sometimes it repeatedly turns on and off before getting to the home screen. And sometimes the screen is just full of green lines.
A video of it here. (Boring video)
If anyone had any ideas on what I can do whether it's software or hardware anything will help I really need a working laptop
Thanks
Joe
I'm a student so a laptop is incredibly important to me and money is very tight. I bought this laptop brand new off of eBay a year ago off someone who nevwr used it.
and it's not had a single problem since Ive had it
Yet suddenly 3 major issues have happened all at once and I don't know if they are related or where to even start.
Run hp diagnostics the quick one came through as a pass and the long one took too long my laptop went to sleep and wouldn't wake up.
Here are the 3 issues
1. It switches off randomly once it is working just dead like it's run out of battery even though it's plugged in
2. It doesn't sleep it goes into a coma. If I leave it or close the lid or try and turn it on sometimes it just refuses to bring up any picture or come off the black screen.
3. Sometimes it repeatedly turns on and off before getting to the home screen. And sometimes the screen is just full of green lines.
A video of it here. (Boring video)
If anyone had any ideas on what I can do whether it's software or hardware anything will help I really need a working laptop
Thanks
Joe