Help! Big problem, don't know where else to go

[csice]

I have been having a problem with my new computer, whenever I try to open a certain file full of media (movies, pictures, games, etc.), I was getting a data execution prevention prompt. I disabled this function according to instructions from this page: http://www.zensoftware.co.uk/kb/article.aspx?id=10002

After receiving the prompt, I am always prompted with the Windows Explorer has encountered a problem and needs to close. Although the data execution prevention is not a problem anymore, I still get the explorer error page, making me close the folder every time. I have tried to fix it, but I have no idea what to do, it doesn't seem like a very specific problem, seems like it is going to be very difficult to fix, which is why I am asking here. I really appreciate any form of help you guys can provide.

 

[Jiffyman]

Well, it could be a number of things like you said. I've had similar problems like this and it gets annoying. Here is a guide on how to troubleshoot explorer issues. http://www.helpwithwindows.com/techfiles/explorer-crashes.html hopefully it will help some. I looked it up and theres just to many issues to know exactly what it is. So start with the guide and let us know.

 

[csice]

After deleting all new files and running sfc /scannow, I believe the problem has been solved, thanks for all the help.

 

[csice]

Well....it was working, then I extracted a video file from rar into the same file and right clicked it, and it came up with the same explorer error page. Now every time I open the folder I get the same thing....very annoying to say the least.

 

[Jiffyman]

Just check out the IE trouble shooting guide on the link above in my first post.

 

[csice]

Ya, I did, but no luck.