Help! Hard drive missing.

chrisalv14

chrisalv14

banned
Today, i went to access one of my hard drives on "My Computer" and it is not showing. does anyone know how i can get it back?
it only shows "Local Disc" - c: drive.

Thanks.
 
chrisalv14 said:
Today, i went to access one of my hard drives on "My Computer" and it is not showing. does anyone know how i can get it back?
it only shows "Local Disc" - c: drive.

Thanks.
Click to expand...

I would first start with a re-boot of the system. If the problem persists then I would open the case and make sure everything is connected correctly (probably is, but still). Then boot up and check BIOS to make sure it is being detected.

If not, then your problem might be a failing HDD.
 
JTM said:
I would first start with a re-boot of the system. If the problem persists then I would open the case and make sure everything is connected correctly (probably is, but still). Then boot up and check BIOS to make sure it is being detected.

If not, then your problem might be a failing HDD.
Click to expand...

ok thank you.
but i already re-booted my system and im going to check inside for any loose wires/connections.
then i'll look into the bios if problem exists still. :good:
cheers.
 
Or, if none of that works, open up Registry Editor by going to run and typing regedit. Press enter.

Click on Edit and then select Find and type mountpoints2 and then delete all instances of the key by pressing the keyboard key, F3.
This should help you, just give it a shot.
 
adarsh said:
Or, if none of that works, open up Registry Editor by going to run and typing regedit. Press enter.

Click on Edit and then select Find and type mountpoints2 and then delete all instances of the key by pressing the keyboard key, F3.
This should help you, just give it a shot.
Click to expand...

Tried that just now! It says:
Unable to delete all values.
:eek::( :mad:
 
@JTM : It doesn't harm the registry in any way, just resets the mount points, that's why I thought against a registry backup.

Anyways, so the mount points are locked, when was the last time you scanned your system for malware?
Have a scan with MBAM (download it from malwarebytes.org) and start a full system scan.

Deleting the mountpoints2 key usually resets the way the partition is loaded up, so that's what I had you do, it doesn't affect anything as such.
 
adarsh said:
@JTM : It doesn't harm the registry in any way, just resets the mount points, that's why I thought against a registry backup.

Anyways, so the mount points are locked, when was the last time you scanned your system for malware?
Have a scan with MBAM (download it from malwarebytes.org) and start a full system scan.

Deleting the mountpoints2 key usually resets the way the partition is loaded up, so that's what I had you do, it doesn't affect anything as such.
Click to expand...

i last done a COMPLETE SYSTEM SCAN using "Norton Internet Security/Anti Virus."
 
adarsh said:
@JTM : It doesn't harm the registry in any way, just resets the mount points, that's why I thought against a registry backup.

Anyways, so the mount points are locked, when was the last time you scanned your system for malware?
Have a scan with MBAM (download it from malwarebytes.org) and start a full system scan.

Deleting the mountpoints2 key usually resets the way the partition is loaded up, so that's what I had you do, it doesn't affect anything as such.
Click to expand...

Thanks for clarifying this.
 
Ok, but I suggest you run a scan with MBAM. I think it might remove something, because the mountpoints2 key is being blocked from being removed by something.
 
JTM said:
Thanks for clarifying this.
Click to expand...

you're welcome :D
:( = is there a way i can get my hard drive back?
i have millions and millions of important files on there and need them ASAP.

This kind of thing happened to me a few years ago and my dads mate who fixes our computers said "the hard drive failed" and there was no way of fixing it.

:( :eek:
 
chrisalv14 said:
you're welcome :D
:( = is there a way i can get my hard drive back?
i have millions and millions of important files on there and need them ASAP.

This kind of thing happened to me a few years ago and my dads mate who fixes our computers said "the hard drive failed" and there was no way of fixing it.

:( :eek:
Click to expand...

Well that could also be true, the hdd might have failed. Do you know anyone with a hdd enclosure?
 
chrisalv14 said:
No sorry i dont at the moment. but i could ask my dads mate.
What is a HDD Enclosure?
thanks . :good:
Click to expand...

Basically it's a case for a hdd that has the connections you need to hook the drive up inside a plastic case. You can then hook it up to your pc via USB and obtain files from it (if it hasn't failed).
 
You must log in or register to reply here.
Back
Top