Help Me With My Internet Please

[Broken Comp Man]

I dont know if this is posted in the right topic thing but I just recently got rogers highspeed internet and the modem they gave me is a Webstar DPX 2100. anyways the local area connection 3 says limited or no connectivity. I want to know how to fix it or get rid of it

thanks

 

[nb3selvan]

please check your internet cable.try to use other.

 

[Viking]

Are you in Canada ?
Is this cable broadband ?
Have you tried calling their tech support ?

turn everything off
turn on the modem, see if it has a reset
push in the reset button and hold in,,,,, if there is one
>>>> wait a few minutes after either turning on / resetting the modem b4 connect to pc <<<<<<<
when you connect the cat5 cable from the modem to the pc, does a light come on on both the pc and the modem ?

are you sure your account has been activated ?

 

[Ambushed]

-Installed your modem drivers
-Ring your ISP on how to setup(if from your ISP)