HELP!!! Virus completely locked me out

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ih8puters

New Member
yes..............It started doing it's thing one time it got to the point where it had red and blue bars then said can only install windows xp (or something along those lines)
 

ceewi1

VIP Member
Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Please post both the Malwarebytes Anti-Malware report and the DSS log.
 

ih8puters

New Member
Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Please post both the Malwarebytes Anti-Malware report and the DSS log.

I have the fisrt one scanning now. I have to go to bed it's 1:30am and I have to get up at 6:00am to go to work. I will begin the scan on the second program before I leave so I can post the results of each when I get home.

Thank you again for your time.
 

ih8puters

New Member
Deckard's System Scanner v20071014.68
Run by Jamie on 2008-06-17 07:06:35
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
66: 2008-06-17 14:06:43 UTC - RP241 - Deckard's System Scanner Restore Point
65: 2008-06-17 10:00:27 UTC - RP240 - Software Distribution Service 3.0
64: 2008-06-17 07:27:52 UTC - RP239 - ComboFix created restore point
63: 2008-06-17 06:51:36 UTC - RP238 - ComboFix created restore point
62: 2008-06-16 10:00:36 UTC - RP237 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-04-10 00:31:51 UTC - RP176 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 503 MiB (512 MiB recommended).


-- HijackThis (run as Jamie.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:07:56 AM, on 6/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Jamie\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Jamie.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [VZRemoteCommander] C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [webHancer Agent] C:\Program Files\webHancer\Programs\whagent.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 11261 bytes

-- File Associations -----------------------------------------------------------

.js - JSFile - DefaultIcon - "C:\Program Files\Macromedia\Dreamweaver 8\dreamweaver.exe",2
.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>

S3 catchme - c:\docume~1\jamie\locals~1\temp\catchme.sys (file missing)
S3 RimUsb (BlackBerry Device) - c:\windows\system32\drivers\rimusb.sys (file missing)
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 VzFw (VAIO Entertainment File Import Service) - c:\program files\common files\sony shared\vaio entertainment platform\vzcdb\vzfw.exe
R3 Vcsw (VAIO Entertainment UPnP Client Adapter) - c:\program files\common files\sony shared\vaio entertainment platform\vcsw\vcsw.exe -runbyscm


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-14 16:38:13 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2005-09-12 18:17:36 258 --a------ C:\WINDOWS\Tasks\Registration reminder 1.job


-- Files created between 2008-05-17 and 2008-06-17 -----------------------------

2008-06-17 01:11:47 0 d-------- C:\Documents and Settings\Jamie\Application Data\Malwarebytes
2008-06-17 01:11:45 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-17 01:11:45 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-17 00:32:22 166 --a------ C:\Start_.cmd
2008-06-16 23:51:11 68096 --a------ C:\WINDOWS\zip.exe
2008-06-16 23:51:11 49152 --a------ C:\WINDOWS\VFind.exe
2008-06-16 23:51:11 212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-06-16 23:51:11 136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-06-16 23:51:11 161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-06-16 23:51:11 98816 --a------ C:\WINDOWS\sed.exe
2008-06-16 23:51:11 80412 --a------ C:\WINDOWS\grep.exe
2008-06-16 23:51:11 89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-06-16 22:46:42 0 d-------- C:\WINDOWS\ERUNT
2008-06-16 22:45:31 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-06-16 22:45:31 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-06-16 22:45:31 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Application Data\Sony Corporation
2008-06-16 22:45:31 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Application Data\Intuit
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Application Data\InterMute
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Application Data\Apple Computer
2008-06-16 22:45:31 0 d-------- C:\Documents and Settings\Administrator\Application Data\Adobe
2008-06-16 22:45:30 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-06-16 22:45:30 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-06-16 22:45:30 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-06-16 22:45:30 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-06-16 22:45:30 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-06-16 22:45:30 1048576 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-06-16 22:45:30 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-06-16 22:45:30 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-06-16 22:45:30 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-06-16 22:15:45 0 d-------- C:\Program Files\Trend Micro
2008-06-15 19:48:49 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-15 19:45:26 1693 --a------ C:\WINDOWS\system32\clbinit.dll
2008-06-15 16:24:56 0 d--h----- C:\$AVG8.VAULT$
2008-06-15 16:21:40 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-06-15 16:21:02 0 d-------- C:\Program Files\AVG
2008-06-15 16:21:00 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-06-15 12:33:32 0 d--hs---- C:\WINDOWS\ftpcache
2008-06-15 12:25:09 0 d-------- C:\WINDOWS\system32\netrax06
2008-06-15 10:08:11 0 d-------- C:\Documents and Settings\Jamie\Application Data\InterVideo
2008-06-15 08:22:19 0 d-------- C:\Documents and Settings\Jamie\Application Data\vlc
2008-06-15 08:19:51 0 d-------- C:\Program Files\VideoLAN


-- Find3M Report ---------------------------------------------------------------

2008-06-17 07:08:22 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-15 19:41:35 0 d-------- C:\Documents and Settings\Jamie\Application Data\Azureus
2008-06-15 17:45:05 0 d-------- C:\Program Files\altpayV2
2008-06-15 17:01:07 0 d-------- C:\Program Files\MediaPipe
2008-06-15 12:24:15 0 d-------- C:\Program Files\Common Files
2008-06-14 16:42:58 0 d-------- C:\Program Files\Azureus
2008-06-14 14:54:25 0 d-------- C:\Documents and Settings\Jamie\Application Data\Adobe
2008-06-14 14:29:23 0 d-------- C:\Documents and Settings\Jamie\Application Data\Image Zone Express
2008-06-14 13:57:13 0 d-------- C:\Documents and Settings\Jamie\Application Data\Sony Corporation
2008-05-30 17:02:17 0 d-------- C:\Program Files\Symantec
2008-04-27 08:49:44 0 d-------- C:\Program Files\Norton 360
2008-04-18 19:24:01 0 d-------- C:\Documents and Settings\Jamie\Application Data\Symantec


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AGRSMMSG"="AGRSMMSG.exe" [06/29/2004 07:06 AM C:\WINDOWS\AGRSMMSG.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [09/09/2004 10:10 PM]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [08/12/2004 06:45 PM C:\WINDOWS\system32\Hdaudpropshortcut.exe]
"VAIO Recovery"="C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe" []
"SoundMan"="SOUNDMAN.EXE" [11/02/2004 03:53 PM C:\WINDOWS\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [11/29/2004 03:00 PM C:\WINDOWS\ALCWZRD.EXE]
"Alcmtr"="ALCMTR.EXE" [10/13/2004 05:00 PM C:\WINDOWS\ALCMTR.EXE]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [02/08/2005 11:36 AM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [02/08/2005 11:32 AM]
"VZRemoteCommander"="C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe" [01/31/2005 11:10 AM]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe" [12/14/2004 09:07 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [09/13/2004 12:49 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [10/25/2006 04:58 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [10/30/2006 07:36 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [07/17/2007 06:54 PM]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [01/29/2008 05:38 PM]
"webHancer Agent"="C:\Program Files\webHancer\Programs\whagent.exe" []
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [06/15/2008 04:21 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 09:24 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 05:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [11/4/2004 4:28:24 PM]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [11/4/2004 4:50:52 PM]
Service Manager.lnk - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [12/17/2002 6:23:32 PM]
SpySubtract.lnk - C:\Program Files\InterMute\SpySubtract\SpySub.exe [3/7/2005 5:47:53 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"disableregistrytools"=0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\clbdriver.sys]
@="driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CreateCD_Reminder]
C:\WINDOWS\Sonysys\VAIO Recovery\reminder.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIO Update 2]
"C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-06-17 07:09:30 ------------
 

ih8puters

New Member
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 3.00GHz
CPU 1: Intel(R) Pentium(R) 4 CPU 3.00GHz
Percentage of Memory in Use: 68%
Physical Memory (total/avail): 502.73 MiB / 159.23 MiB
Pagefile Memory (total/avail): 1228.02 MiB / 758.9 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1918.52 MiB

C: is Fixed (NTFS) - 180.3 GiB total, 160.46 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)
F: is Removable (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)

\\.\PHYSICALDRIVE0 - Maxtor 6Y200M0 - 189.92 GiB - 2 partitions
\PARTITION0 - Unknown - 6.01 GiB
\PARTITION1 (bootable) - Installable File System - 180.3 GiB - C:

\\.\PHYSICALDRIVE2 - Sony CF Reader USB Device

\\.\PHYSICALDRIVE1 - Sony MS Reader USB Device

\\.\PHYSICALDRIVE4 - Sony SD/MMC Reader USB Device

\\.\PHYSICALDRIVE3 - Sony SM/xD Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.

FW: Norton 360 v2007 (SYMANTEC Corporation)
AV: AVG Anti-Virus Free v8.0 (AVG Technologies) Disabled
AV: Norton 360 v2007 (SYMANTEC Corperation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:mad:xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"C:\\Program Files\\p2pnetworks\\p2pnetworks.exe"="C:\\Program Files\\p2pnetworks\\p2pnetworks.exe:*:Enabled:p2PNetworks"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:mad:xpsp3res.dll,-20000"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Jamie\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DESKTOP
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Jamie
LOGONSERVER=\\DESKTOP
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Microsoft SQL Server\80\Tools\Binn;C:\Program Files\QuickTime\QTSystem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0401
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Jamie\LOCALS~1\Temp
TMP=C:\DOCUME~1\Jamie\LOCALS~1\Temp
USERDOMAIN=DESKTOP
USERNAME=Jamie
USERPROFILE=C:\Documents and Settings\Jamie
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Jamie (admin)
Miranda (admin)
JMC Properties LLC (admin)
Administrator (new local, admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> Dummy
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Bridge 1.0 --> MsiExec.exe /I{B74D4E10-1033-0000-0000-000000000001}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player Plugin --> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Help Center 1.0 --> MsiExec.exe /I{E9787678-1033-0000-8E67-000000000001}
Adobe Photoshop CS2 --> msiexec /I {236BB7C4-4419-42FD-0409-1E257A25E34D}
Adobe Reader 7.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
Adobe Stock Photos 1.0 --> MsiExec.exe /I{786C5747-1033-0000-B58E-000000000001}
Agere Systems PCI Soft Modem --> agrsmdel
America Online (Choose which version to remove) --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Software Update --> MsiExec.exe /I{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}
ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
AVG Free 8.0 --> C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Azureus Vuze --> C:\Program Files\Azureus\uninstall.exe
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
Click to DVD 2.0.03 Menu Data --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E407618-D9CD-4F39-9490-9ED45294073D}\setup.exe" -l0x9 -removeonly
Click to DVD 2.4 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E809063C-51A3-4269-8984-D1EB742F2151}\setup.exe" -l0x9 -removeonly
CONNECT --> "C:\Program Files\Sony\CONNECT\unwise.exe" /A "C:\Program Files\Sony\CONNECT\install.log" Uninstall CONNECT
DVgate Plus --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{685BCC47-B8EC-45EC-BBCE-77DF2451502C}\Setup.exe" -l0x9
GearDrvs --> MsiExec.exe /I{206FD69B-F9FE-4164-81BD-D52552BC9C23}
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Extended Capabilities 4.7 --> C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Image Zone 4.7 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Image Zone Express --> MsiExec.exe /X{85BCA736-A0F4-448E-9BC1-6EA08693E10B}
HP PSC & OfficeJet 4.7 --> "C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Software Update --> MsiExec.exe /X{64FC0C98-B035-4530-B15D-3D30610B6DF1}
Image Converter 2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9155A84B-A94B-496E-9661-9978EB0CBC7C}\Setup.exe" /UNINSTALL
Intel(R) Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2782 PCI\VEN_8086&DEV_2582
Intel(R) PRO Network Adapters and Drivers --> Prounstl.exe
InterVideo WinDVD for VAIO --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
InterVideo WinDVDX --> "C:\Program Files\InstallShield Installation Information\{1A91D1FA-B9B3-4556-9878-5C61059A19B2}\setup.exe" REMOVEALL
iPod for Windows 2006-01-10 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{3D047C15-C859-45F7-81CE-F2681778069B} /l1033
IrfanView (remove only) --> C:\Program Files\IrfanView\iv_uninstall.exe
iTunes --> MsiExec.exe /I{446DBFFA-4088-48E3-8932-74316BA4CAE4}
J2SE Runtime Environment 5.0 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150000}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Macromedia Dreamweaver 8 --> MsiExec.exe /I{0837A661-FEC3-48B3-876C-91E7D32048A9}
Macromedia Extension Manager --> MsiExec.exe /I{5546CDB5-2CE2-498B-B059-5B3BF81FC41F}
Macromedia Flash 8 --> MsiExec.exe /I{2BD5C305-1B27-4D41-B690-7A61172D2FEB}
Macromedia Flash 8 Video Encoder --> MsiExec.exe /X{8BF2C401-02CE-424D-BC26-6C4F9FB446B6}
Macromedia Flash Player 8 --> MsiExec.exe /X{885A63EA-382B-4DD4-A755-14809B8557D6}
Macromedia Flash Player 8 Plugin --> MsiExec.exe /X{91057632-CA70-413C-B628-2D3CDBBB906B}
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Memory Stick Formatter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{27337663-2619-11D4-99DC-0000F49094C7}\setup.exe" -l0x9 /UNINSTALL
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Office FrontPage 2003 --> MsiExec.exe /I{90170409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft SQL Server Desktop Engine (VAIO_VEDB) --> MsiExec.exe /X{E09B48B5-E141-427A-AB0C-D3605127224A}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
MoodLogic --> C:\WINDOWS\ml-uninstall-v10.exe
Norton 360 --> MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360 --> MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360 --> MsiExec.exe /I{63A6E9A9-A190-46D4-9430-2DB28654AFD8}
Norton 360 --> MsiExec.exe /I{F413B69D-4AD6-42AB-AEA5-0548989FAD50}
Norton 360 (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_1_3_0_24\{2D617065-1C52-4240-B5BC-C0AE12157777}.exe" /X
Norton 360 Help --> MsiExec.exe /I{1CA941F1-5006-487E-9FD4-09F812A7D6B8}
Norton Confidential Browser Component --> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Authentification Component --> MsiExec.exe /I{3074EB89-1BCA-4AEF-AFF4-EFB4634C1923}
Norton Confidential Web Protection Component --> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Notification Utility --> "C:\Program Files\altpayV2\altpayV2.exe" /Uninstall
OpenMG Limited Patch 4.1-05-13-31-01 --> C:\Program Files\Common Files\Sony Shared\OpenMG\HotFixes\HotFix4.1-05-13-31-01\HotFixSetup\setup.exe /u
OpenMG Secure Module 4.1.00 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{2F151B50-B434-4838-B51D-70442EBA093E} UNINSTALL
p2pnetworks --> "C:\Program Files\p2pnetworks\uninst.exe"
PictureGear Studio 2.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88DA0A52-3372-4803-971A-ADFB961707E8}\Setup.exe"
QuickTime --> MsiExec.exe /I{50D8FFDD-90CD-4859-841F-AA1961C7767A}
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\setup.exe" REMOVE
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
SonicStage 3.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A0EB195B-5876-48E6-879D-33D4B2102610}\setup.exe" -l0x9 UNINSTALL -removeonly
SonicStage Mastering Studio Audio Filter Custom Preset --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{013E1BA8-C815-4E27-BCB9-D6B1B2E24094}\setup.exe" -l0x9
Sony Certificate PCH --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0448678-1203-4158-A58F-B3D0B616BF9E}\setup.exe"
Sony MP4 Shared Library --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{01FDC9FC-4D4F-4DB0-ACD1-D3E8E1D52902}\setup.exe" -l0x9 -removeonly
Sony Video Shared Library --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BE56FEF0-1A0F-4719-B3AD-34B5087AFA6D}\setup.exe" -l0x9 -removeonly
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
SpySubtract --> C:\Program Files\InterMute\SpySubtract\SpySub.exe -uninstall
SuppSoft --> MsiExec.exe /I{022DA2C3-81C7-4003-A6BC-1BB147B20097}
Symantec Technical Support Controls --> MsiExec.exe /I{92B1B3CC-EC78-45B8-96D0-8B3F11495864}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
VAIO Control Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4E993095-28F2-4060-9101-99C1FD1195C0}\setup.exe" -l0x9
VAIO Entertainment Platform --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D917FD82-6CE5-489A-AAF8-C701AAC85C4D}\setup.exe" -l0x9
VAIO Launcher --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A43F939E-A863-433D-AC78-0897E44CFEB2}\setup.exe" -l0x9
VAIO Media 4.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1EB317D8-8945-4FD6-B37F-DF470317C6AB}\Setup.exe" -l0x9 UNINSTALL
VAIO Media AC3 Decoder 1.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2063C2E8-3812-4BBD-9998-6610F80C1DD4}\Setup.exe" -l0x9 UNINSTALL
VAIO Media Integrated Server 4.1 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A79D11B-FD82-4A5E-834F-20173515DD14}\setup.exe" -l0x9 UNINSTALL -removeonly
VAIO Media Redistribution 4.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7128C69B-8F7E-4336-8698-3FD3CDD955EC}\Setup.exe" -l0x9 UNINSTALL
VAIO Media Registration Tool 4.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AF9A04EB-7D8E-41DE-9EDE-4AB9BB2B71B6}\setup.exe" -l0x9 UNINSTALL
VAIO Original Screen Saver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1BEF9285-5530-426B-A5F1-5836B95C7EB1}\setup.exe" -l0x9
VAIO Original Screen Saver VAIO Motion SD Wide Contents --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51735133-A296-4EB0-BF16-AD93B55BD000}\setup.exe" -l0x9
VAIO Registration --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{315BA29D-2644-4760-B5FD-5AC04A52B8C5}
VAIO Structure Wallpaper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E715FA41-46EB-4D3F-B4D9-A45973E76026}\setup.exe" -l0x9
VAIO Survey Standalone --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{FA11D5B5-7D0A-43E8-88C4-960F97B194DE}
VAIO Update 2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48820099-ED7D-424B-890C-9A82EF00656D}\setup.exe" -l0x9
VAIO Zone --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{ED8D39F2-7FFA-45EC-B148-EF2472955BB4}\Setup.exe" -l0x9
VAIO Zone Remote Commander --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E09E82C3-6C4D-45B0-8790-BBBEE39F1A3C}\Setup.exe" -l0x9
VideoLAN VLC media player 0.8.6h --> C:\Program Files\VideoLAN\VLC\uninstall.exe
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Windows Backup Utility --> MsiExec.exe /I{76EFFC7C-17A6-479D-9E47-8E658C1695AE}
WordPerfect Office 12 --> MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
Yahoo! Photos Easy Upload Tool 1v6 --> C:\WINDOWS\system32\regsvr32 /u /s "C:\WINDOWS\cache\YDropper.dll"


-- Application Event Log -------------------------------------------------------

Event Record #/Type6745 / Error
Event Submitted/Written: 06/17/2008 07:08:13 AM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Event Record #/Type6744 / Error
Event Submitted/Written: 06/17/2008 07:08:13 AM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Event Record #/Type6737 / Warning
Event Submitted/Written: 06/17/2008 06:44:47 AM
Event ID/Source: 19011 / MSSQL$VAIO_VEDB
Event Description:
(SpnRegister) : Error 1355

Event Record #/Type6725 / Error
Event Submitted/Written: 06/17/2008 03:00:52 AM
Event ID/Source: 1024 / MsiInstaller
Event Description:
Product: Microsoft .NET Framework 1.1 - Update '{411EDCF7-755D-414E-A74B-3DCD6583F589}' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Event Record #/Type6719 / Warning
Event Submitted/Written: 06/17/2008 01:02:51 AM
Event ID/Source: 19011 / MSSQL$VAIO_VEDB
Event Description:
(SpnRegister) : Error 1355



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type4557 / Error
Event Submitted/Written: 06/17/2008 03:01:04 AM
Event ID/Source: 20 / Windows Update Agent
Event Description:
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.

Event Record #/Type4419 / Error
Event Submitted/Written: 06/16/2008 11:03:30 PM
Event ID/Source: 7026 / Service Control Manager
Event Description:
The following boot-start or system-start driver(s) failed to load:
AFD
AvgLdx86
AvgMfx86
DMICall
eeCtrl
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSPX
SYMTDI
Tcpip

Event Record #/Type4418 / Error
Event Submitted/Written: 06/16/2008 11:03:30 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The VAIO Entertainment File Import Service service depends on the VAIO Entertainment Database Service service which failed to start because of the following error:
%%1068

Event Record #/Type4417 / Error
Event Submitted/Written: 06/16/2008 11:03:30 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
%%31

Event Record #/Type4416 / Error
Event Submitted/Written: 06/16/2008 11:03:30 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:
%%31



-- End of Deckard's System Scanner: finished at 2008-06-17 07:09:30 ------------
 

ih8puters

New Member
Malwarebytes' Anti-Malware 1.17
Database version: 863

6:41:32 AM 6/17/2008
mbam-log-6-17-2008 (06-41-32).txt

Scan type: Full Scan (C:\|)
Objects scanned: 130569
Time elapsed: 31 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 15

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c900b400-cdfe-11d3-976a-00e02913a9e0} (Adware.WebHancer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{c89435b0-cdfe-11d3-976a-00e02913a9e0} (Adware.WebHancer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c8cb3870-cdfe-11d3-976a-00e02913a9e0} (Adware.WebHancer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\seekmotoolbar.seekmotoolband (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\seekmotoolbar.seekmotoolband.1 (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{53e0b6e8-a51d-448b-b692-40b67b285543} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\seekmotoolbar.seekmotoolband (Adware.Seekmo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\seekmotoolbar.seekmotoolband.1 (Adware.Seekmo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\seekmo toolbar (Adware.Seekmo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{53e0b6e8-a51d-448b-b692-40b67b285543} (Adware.180Solutions) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\webHancer (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\Program Files\webHancer\Programs (Adware.Webhancer) -> Quarantined and deleted successfully.

Files Infected:
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP236\A0050222.dll (Adware.WebHancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP236\A0050223.dll (Adware.WebHancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP236\A0050232.exe (Adware.WebHancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP236\A0050241.exe (Adware.WebHancer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP236\A0050264.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP237\A0051313.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP237\A0051314.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP237\A0051389.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{400587B0-8271-42FB-9D8B-7E2D9247E9C7}\RP237\A0051416.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\webHancer\Programs\license.txt (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\Program Files\webHancer\Programs\readme.txt (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\Program Files\webHancer\Programs\sporder.dll (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\Program Files\webHancer\Programs\whagent.ini (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbdll.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\clbdriver.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
 

ih8puters

New Member
Well, that's what I ended up with. I have no idea what I just did or what any of that means but my computer is running much better than it was. Does it look like we have it taken care of?:)
 

ceewi1

VIP Member
Great, it looks like that's taken care of the active infection. Just a couple of leftovers:

Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    Code:
    C:\WINDOWS\system32\netrax06
    C:\WINDOWS\system32\clbinit.dll
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\webHancer Agent
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Alcmtr
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\clbdriver.sys
  • Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply. These results are also located at C:\_OTMoveIt\MovedFiles\Date_Time.log, where Date_Time is the date and time you ran OTMoveIt.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post a new HijackThis log along with the OTMoveIt2 report. Any remaining problems?
 

ih8puters

New Member
File/Folder C:\WINDOWS\system32\netrax06 not found.
File/Folder C:\WINDOWS\system32\clbinit.dll not found.
< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\webHancer Agent >
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\webHancer Agent not found.
< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Alcmtr >
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Alcmtr not found.
< HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\clbdriver.sys >
Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\clbdriver.sys\\ not found.

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06182008_202958
 

ih8puters

New Member
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:31:12 PM, on 6/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [VZRemoteCommander] C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 11152 bytes
 

ih8puters

New Member
Above are the two results you requested. Once this is complete should I keep these things I've downloaded or just remove them from my computer? Also at this point in time I have the Norton 260 AV software and the AVG free AV software download. Someone mentioned I shouldn't have two. Do you have any reccomendations?
 

ceewi1

VIP Member
Excellent, your logfile now appears to be clean.

With regards to the programs you've downloaded, you can keep Malwarebytes Anti-Malware, in fact I would recommend it. It's a very good on-demand scanner that you can run whenever you suspect you have any infections.

The other tools should be removed. Please run OTMoveIt2 again and click the CleanUp! button. This will remove most of the tools we've used, along with the backups they've created. Since ComboFix was renamed, you'll need to delete it manually.

With regards to the antivirus programs, it's OK to have both as the resident protection is disabled on one and it's just used as an on-demand scanner. Personally, though, I would keep AVG and uninstall Norton. If you do choose to uninstall Norton, I suggest you use the Norton Removal Tool to remove it completely. The DSS log is reporting that AVG is currently disabled, make sure it's enabled if you do uninstall Norton.

Below I have included some ideas on how to prevent future infections.

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please navigate to http://windowsupdate.microsoft.com and download all the Critical Updates for Windows. These will patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

As a minimum, you need at least an antivirus, firewall and some type of anti-spyware program.

Norton is currently providing a firewall, but if you choose to uninstall it it would be wise to install an alternative. Some good free firewalls are ZoneAlarm, Kerio, or Outpost. All of these will provide a far greater level of protection than the firewall built into Windows.
A tutorial on understanding and using firewalls may be found here.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's
Immunize and TeaTimer features if you don't have the resident part of another anti-spyware program running.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for real-time protection against spyware and hijackers may be found here.

If you use Internet Explorer, it is a good idea to use IE-Spyad which provides protections against malicious websites.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster and IE-Spyad can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure are looking for anti-spyware programs, you can find out if it is a rogue here:

http://www.spywarewarrior.com/rogue_anti-spyware.htm

Please consider using an alternate browser. Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScripts, can make it even more secure. Opera is another good option.
If you are interested, Firefox may be downloaded from here
Opera is available here: http://www.opera.com/download/

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help. :)
 

ih8puters

New Member
Thank you very much for your help. I was about to trash the computer and just buy a new one. I appreciate your time.
 

dznutz

New Member
this would be a good time to invest in an external hard drive to back up your important documents in case your computer acts strangely again
 

ih8puters

New Member
Okay, I downloaded the items suggested above along with firefox. Now my computer is running slower than ever. Could it be too much? Also the stopzilla software still says it's finding a trojan virus. I just ran another hijackthis log it's results are below. Thanks again.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:50:25 PM, on 6/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\Install\NDP1.1sp1-KB867460-X86.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [VZRemoteCommander] C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 12100 bytes
 

ih8puters

New Member
Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's
Immunize and TeaTimer features if you don't have the resident part of another anti-spyware program running.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for real-time protection against spyware and hijackers may be found here.

I removed Norton and downloaded firefox then installed spywareguard and spywareblaster.
 
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