HELP - Vista wont accept network key

[1960darrenh]

Bought a brand new Vista laptop. Everytime I try to connect to my network it says "Wrong Network Key" The network key is 100% right and is being used on my other XP Laptop. I have spent 5 days trying to sort it out and Im getting nowhere. Ive tried changing the network key in my modem ad it still says "Wrong Network Key" It seems I have wasted £400 on a Laptop which is complete rubbish (or more like VISTA!!)

I was given this to see if it helped - http://support.microsoft.com/kb/935222/en-us

Downloaded it and it made no difference.

The Laptop is now connecting ONLY if I turn WPA off. Obviously I cant run it like that. As soon as I turn WPA on again at the modem, it disconnects and says "Wrong Network Key". AAAARGHHH

Help urgently needed before I smash it up.

 

[chupacabra]

You know that vista required the whole key off 12-16 digits, rather than the phrase?

 

[1960darrenh]

Key

Hi.

No I didnt. My Key though is a word "***tiasxi" so how do I make that 12-16 digits?

Im completely lost.

Should I change my Network Key then to something else?

 

[chupacabra]

Just go to your router page and take note of the number under the wep or w/e protection you used it should look like this :




Note: normally the router page is 192.168.1.1 but check on the one on windows xp under the status and dns


Edit: btw windows has problems with caps so just use regular keys when there's a cap instead

 

[1960darrenh]

Tried

Hi.

Yes I tried that tonight, I have 128bit encryption set and the number it produced was - 577dbb5f050000000000000000 which looks too long to me!

I typed that into the new laptops network key window and again it said it was wrong.

Using WPA-PSK

See it here - http://www.mediafire.com/imageview.php?quickkey=cvuyzm1jwmx&thumb=4

second page here - http://www.mediafire.com/imageview.php?quickkey=7splzsztxd0&thumb=4

 

[1960darrenh]

Help

Can someone help please. Im begging.

 

[chupacabra]

From what it seems you aren't the only one with those wpa problems, most ppl can't get them right, so why not put wep instead then?

 

[1960darrenh]

Sorted!!

Problem solved.

I purchased a new modem today. Took 2 mins to set up. Activated WPA again with network key. Laptop logged straight onto it no problems whatsoever. It seems then that my other modem was not Vista compatible (even though its only 8 months old).

Therefore do not ever touch a Cable & Wireless ADSLR10CW3 Modem/Router. I have read very bad reviews on this item on the internet and none to do with my problem, so thats one more to add to the list.

The modem purchased today is a Buffalo WBMR-G54 ADSL+2 Wireless-G Broadband Modem/Router. I highly recommend it.

Thanks for your help.