Help!!!!!

[maggiemay48]

Can someone tell me the site were somone takes over my computer and fixes the problems i am having. I have heard people can do this

 

[Irishwhistle]

The technology used is called remote desktop, since I've never used any of those services I can't really recommend one in particular. Just google for "remote pc tech help" or something like that.

 

[maggiemay48]

pc remote assistance help

Would it be possible for someone off the computer forum to help me.My computer says i have trogans.I dont know how to sort it out.
thanks
maggie

 

[Bodaggit23]

Do you have Antivirus software?

 

[maggiemay48]

Do you have Antivirus software?

Hi yes i do. Avg.It says its all up to date when i scan it.But my screen freezes.Then a page comes up and says danger your computer has trogans.And some other viruses cant remember wot they were.

 

[tremmor]

go here and follow the directions.
also update and post as required.
http://www.computerforum.com/131398-important-please-read-before-posting.html

 

[maggiemay48]

go here and follow the directions.
also update and post as required.
http://www.computerforum.com/131398-important-please-read-before-posting.html

Thank you very much.Its scanning it now.

 

[maggiemay48]

Thank you very much.Its scanning it now.

Hi it found 160 viruses.But only fixes 20.Unless i buy a package

 

[Bodaggit23]

Avg...

 

[tremmor]

go the the security section here then read the 1st post as noted. you are not following the directions as requested. post there for help.
http://www.computerforum.com/computer-security/

 

[Bodaggit23]

She's already there. Look up a few posts. :good:

 

[tremmor]

read Johnb35 1st post here. follow the instructions.
hijack log, malawarebyte and combo fix. unless i missed something
your post is is the desktop computer section and not in the security section.
http://www.computerforum.com/157315-hijackthis-log-skynet.html

 

[Bodaggit23]

read Johnb35 1st post here. follow the instructions.
hijack log, malawarebyte and combo fix. unless i missed something
your post is is the desktop computer section and not in the security section.
http://www.computerforum.com/157315-hijackthis-log-skynet.html

You already told here where to go, and she said she was scanning...