Help!

N

noles13

New Member
I need some help figuring out what is making my computer run slow and sometimes it will just kind of freeze up. The mouse will work but I cant do anything else. I have checked and the fan was running the last time it did it. The only thing that seems to speed it up is running a scan with superantispyware, it seems to work fine for a while after that. Does anyone have any ideas what it might be? Here is what my computer is and has.

Toshiba Satelite l455
Intel Celeron 2.2 GHz
3 GB Ram
Windows 7

Thanks for any help that anyone can give.
 
Lets start by doing the following.

1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.



Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.


Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log

3.

Download and run Ccleaner.

http://www.filehippo.com/download_ccleaner/download/b48a2b5bd83caf8bb33bf3ab8637fc52/

Install the program, open it and click on run cleaner.
 
here is the malware log

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.11.08

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 10.0.9200.16660
owner :: OWNER-PC [administrator]

9/13/2013 5:39:10 PM
mbam-log-2013-09-13 (17-39-10).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 222513
Time elapsed: 6 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 
And here is the Adwcleaner log. I have downloaded the hijacker and it seems to work but for some reason I keep getting a error when trying to save it, write access denied to host.

# AdwCleaner v3.003 - Report created 13/09/2013 at 19:31:54
# Updated 07/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : owner - OWNER-PC
# Running from : C:\Users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ELKJ43IU\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Users\owner\AppData\Local\Conduit
Folder Deleted : C:\Users\owner\AppData\Local\PackageAware
Folder Deleted : C:\Users\owner\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\owner\AppData\Local\Temp\AGI
Folder Deleted : C:\Users\owner\AppData\Local\Temp\AirInstaller
Folder Deleted : C:\Users\owner\AppData\Local\Temp\CT3289663
Folder Deleted : C:\Users\owner\AppData\Local\Temp\CT3289847
Folder Deleted : C:\Users\owner\AppData\LocalLow\AGI
Folder Deleted : C:\Users\owner\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\owner\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\3ydpqqtb.default\Smartbar
Folder Deleted : C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\3ydpqqtb.default\CT3289663
Folder Deleted : C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\3ydpqqtb.default\CT3289847
Folder Deleted : C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\3ydpqqtb.default\Extensions\{07cbf788-1359-421b-a4e3-5a8d041b90a3}
Folder Deleted : C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\3ydpqqtb.default\Extensions\{739df940-c5ee-4bab-9d7e-270894ae687a}
File Deleted : C:\END
File Deleted : C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\3ydpqqtb.default\searchplugins\Conduit.xml

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289663
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289847
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0BC6E3FA-78EF-4886-842C-5A1258C4455A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{87A0B80B-5BA7-4CB0-9553-105D68777D60}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0BC6E3FA-78EF-4886-842C-5A1258C4455A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0BC6E3FA-78EF-4886-842C-5A1258C4455A}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{0BC6E3FA-78EF-4886-842C-5A1258C4455A}]
Key Deleted : HKCU\Software\AGI
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\AGI
Key Deleted : HKLM\Software\Conduit

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660


-\\ Mozilla Firefox v22.0 (en-US)

[ File : C:\Users\owner\AppData\Roaming\Mozilla\Firefox\Profiles\3ydpqqtb.default\prefs.js ]

Line Deleted : user_pref("CT3289663.1000082.isPlayDisplay", "true");
Line Deleted : user_pref("CT3289663.1000082.state", "{\"state\":\"stopped\",\"text\":\"Californi...\",\"description\":\"California Rock - Rock\",\"url\":\"hxxp://www.feedlive.net/california.asx\"}");
Line Deleted : user_pref("CT3289663.1000234.TWC_TMP_city", "TALLAHASSEE");
Line Deleted : user_pref("CT3289663.1000234.TWC_TMP_country", "US");
Line Deleted : user_pref("CT3289663.1000234.TWC_country", "UNITED STATES");
Line Deleted : user_pref("CT3289663.1000234.TWC_locId", "USFL0479");
Line Deleted : user_pref("CT3289663.1000234.TWC_location", "Tallahassee, FL");
Line Deleted : user_pref("CT3289663.1000234.TWC_region", "US");
Line Deleted : user_pref("CT3289663.1000234.TWC_temp_dis", "f");
Line Deleted : user_pref("CT3289663.1000234.TWC_wind_dis", "mph");
Line Deleted : user_pref("CT3289663.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3289663.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3289663.FF19Solved", "true");
Line Deleted : user_pref("CT3289663.FirstTime", "true");
Line Deleted : user_pref("CT3289663.FirstTimeFF3", "true");
Line Deleted : user_pref("CT3289663.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289663&SearchSource=2&CUI=UN44030584545331168&UM=2&q=");
Line Deleted : user_pref("CT3289663.UserID", "UN44030584545331168");
Line Deleted : user_pref("CT3289663.addressBarTakeOverEnabledInHidden", "true");
Line Deleted : user_pref("CT3289663.autoDisableScopes", -1);
Line Deleted : user_pref("CT3289663.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3289663.countryCode", "US");
Line Deleted : user_pref("CT3289663.defaultSearch", "true");
Line Deleted : user_pref("CT3289663.embeddedsData", "[{\"appId\":\"130067724014616498\",\"apiPermissions\":{\"crossDomainAjax\":true,\"getMainFrameTitle\":true,\"getMainFrameUrl\":true,\"getSearchTerm\":true,\"insta[...]
Line Deleted : user_pref("CT3289663.enableAlerts", "true");
Line Deleted : user_pref("CT3289663.enableSearchFromAddressBar", "true");
Line Deleted : user_pref("CT3289663.firstTimeDialogOpened", "true");
Line Deleted : user_pref("CT3289663.fixPageNotFoundError", "true");
Line Deleted : user_pref("CT3289663.fixPageNotFoundErrorByUser", "true");
Line Deleted : user_pref("CT3289663.fixPageNotFoundErrorInHidden", "true");
Line Deleted : user_pref("CT3289663.fixUrls", true);
Line Deleted : user_pref("CT3289663.fullUserID", "UN44030584545331168.IN.20130815213919");
Line Deleted : user_pref("CT3289663.installDate", "15/08/2013 21:39:19");
Line Deleted : user_pref("CT3289663.installId", "stub.exe");
Line Deleted : user_pref("CT3289663.installSessionId", "{4CCF216C-3F21-4993-9FD2-C0DCEFF57E9D}");
Line Deleted : user_pref("CT3289663.installSp", "TRUE");
Line Deleted : user_pref("CT3289663.installType", "conduitnsisintegration");
Line Deleted : user_pref("CT3289663.installUsage", "2013-08-22T04:04:27.5241946+03:00");
Line Deleted : user_pref("CT3289663.installUsageEarly", "2013-08-22T04:04:26.0265562+03:00");
Line Deleted : user_pref("CT3289663.installerVersion", "1.6.0.22");
Line Deleted : user_pref("CT3289663.isCheckedStartAsHidden", true);
Line Deleted : user_pref("CT3289663.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3289663.isFirstTimeToolbarLoading", "false");
Line Deleted : user_pref("CT3289663.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Line Deleted : user_pref("CT3289663.keyword", "true");
Line Deleted : user_pref("CT3289663.lastNewTabSettings", "{\"isEnabled\":true,\"newTabUrl\":\"hxxp://search.conduit.com/?ctid=CT3289663&octid=CT3289663&SearchSource=15&CUI=UN44030584545331168&SSPV=&Lay=1&UM=2\"}");
Line Deleted : user_pref("CT3289663.lastVersion", "10.20.0.513");
Line Deleted : user_pref("CT3289663.mam_gk_installer_preapproved.enc", "ZmFsc2U=");
Line Deleted : user_pref("CT3289663.migrateAppsAndComponents", true);
Line Deleted : user_pref("CT3289663.navigationAliasesJson", "{\"EB_SEARCH_TERM\":\"\",\"EB_MAIN_FRAME_URL\":\"hxxps%3A%2F%2Fpeoplefirst.myflorida.com%2Fpeoplefirst(bD1lbiZjPTIzMA%3D%3D)%2Flogon.htm\",\"EB_MAIN_FRAME[...]
Line Deleted : user_pref("CT3289663.openThankYouPage", "false");
Line Deleted : user_pref("CT3289663.openUninstallPage", "true");
Line Deleted : user_pref("CT3289663.originalHomepage", "about:home");
Line Deleted : user_pref("CT3289663.originalSearchAddressUrl", "");
Line Deleted : user_pref("CT3289663.originalSearchEngine", "");
Line Deleted : user_pref("CT3289663.originalSearchEngineName", "");
Line Deleted : user_pref("CT3289663.revertSettingsEnabled", "false");
Line Deleted : user_pref("CT3289663.search.searchAppId", "130067724014616498");
Line Deleted : user_pref("CT3289663.search.searchCount", "0");
Line Deleted : user_pref("CT3289663.searchFromAddressBarEnabledByUser", "true");
Line Deleted : user_pref("CT3289663.searchInNewTabEnabledByUser", "true");
Line Deleted : user_pref("CT3289663.searchInNewTabEnabledInHidden", "true");
Line Deleted : user_pref("CT3289663.searchRevert", "false");
Line Deleted : user_pref("CT3289663.searchSuggestEnabledByUser", "true");
Line Deleted : user_pref("CT3289663.searchUserMode", "2");
Line Deleted : user_pref("CT3289663.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3289663.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3289663.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\"}");
Line Deleted : user_pref("CT3289663.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"data\":\"CT3289663\"}");
Line Deleted : user_pref("CT3289663.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"string\",\"data\":\"hxxp://InternetHelper31.OurToolbar.com//xpi\"}");
Line Deleted : user_pref("CT3289663.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"string\",\"data\":\"InternetHelper3.1 \"}");
Line Deleted : user_pref("CT3289663.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3289663.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data\":\"2\"}");
Line Deleted : user_pref("CT3289663.serviceLayer_services_Configuration_lastUpdate", "1378893680696");
Line Deleted : user_pref("CT3289663.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1378806681899");
Line Deleted : user_pref("CT3289663.serviceLayer_services_appsMetadata_lastUpdate", "1378933652576");
Line Deleted : user_pref("CT3289663.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1378806682248");
Line Deleted : user_pref("CT3289663.serviceLayer_services_installUsage_ToolbarInstallEarly_lastUpdate", "1377133469360");
Line Deleted : user_pref("CT3289663.serviceLayer_services_installUsage_ToolbarInstall_lastUpdate", "1377133471123");
Line Deleted : user_pref("CT3289663.serviceLayer_services_login_10.16.9.6_lastUpdate", "1377249384006");
Line Deleted : user_pref("CT3289663.serviceLayer_services_login_10.20.0.513_lastUpdate", "1378933652617");
Line Deleted : user_pref("CT3289663.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1378806682088");
Line Deleted : user_pref("CT3289663.serviceLayer_services_searchAPI_lastUpdate", "1378893680676");
Line Deleted : user_pref("CT3289663.serviceLayer_services_serviceMap_lastUpdate", "1378893679475");
Line Deleted : user_pref("CT3289663.serviceLayer_services_toolbarContextMenu_lastUpdate", "1378806682302");
Line Deleted : user_pref("CT3289663.serviceLayer_services_toolbarSettings_lastUpdate", "1378933652742");
Line Deleted : user_pref("CT3289663.serviceLayer_services_translation_lastUpdate", "1378893679341");
Line Deleted : user_pref("CT3289663.settingsINI", true);
Line Deleted : user_pref("CT3289663.shouldFirstTimeDialog", "false");
Line Deleted : user_pref("CT3289663.showToolbarPermission", "false");
Line Deleted : user_pref("CT3289663.smartbar.CTID", "CT3289663");
Line Deleted : user_pref("CT3289663.smartbar.Uninstall", "0");
Line Deleted : user_pref("CT3289663.smartbar.homepage", "true");
Line Deleted : user_pref("CT3289663.smartbar.toolbarName", "InternetHelper3.1 ");
Line Deleted : user_pref("CT3289663.startPage", "true");
Line Deleted : user_pref("CT3289663.toolbarBornServerTime", "22-8-2013");
Line Deleted : user_pref("CT3289663.toolbarCurrentServerTime", "12-9-2013");
Line Deleted : user_pref("CT3289663.toolbarLoginClientTime", "Wed Aug 21 2013 21:04:31 GMT-0400 (Eastern Standard Time)");
Line Deleted : user_pref("CT3289663.versionFromInstaller", "10.16.9.6");
Line Deleted : user_pref("CT3289663.xpeMode", "3");
Line Deleted : user_pref("CT3289663_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1379022532151,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}]");
Line Deleted : user_pref("CT3289847.FF19Solved", "true");
Line Deleted : user_pref("CT3289847.UserID", "UN14540268491486611");
Line Deleted : user_pref("CT3289847.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3289847.fullUserID", "UN14540268491486611.IN.20130825190432");
Line Deleted : user_pref("CT3289847.installDate", "25/08/2013 19:04:58");
Line Deleted : user_pref("CT3289847.installSessionId", "{83AB5228-FE7C-4A41-9805-CEDF58CE0504}");
Line Deleted : user_pref("CT3289847.installSp", "false");
Line Deleted : user_pref("CT3289847.installerVersion", "1.6.1.1");
Line Deleted : user_pref("CT3289847.keyword", "true");
Line Deleted : user_pref("CT3289847.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3289663&octid=CT3289663&SearchSource=61&CUI=UN44030584545331168&UM=2&UP=SPE01ED672-7134-4EF5-AF42-0F96DB866B58");
Line Deleted : user_pref("CT3289847.originalSearchAddressUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289663&SearchSource=2&CUI=UN44030584545331168&UM=2&q=");
Line Deleted : user_pref("CT3289847.originalSearchEngine", "InternetHelper3.1 Customized Web Search");
Line Deleted : user_pref("CT3289847.originalSearchEngineName", "InternetHelper3.1 Customized Web Search");
Line Deleted : user_pref("CT3289847.searchRevert", "true");
Line Deleted : user_pref("CT3289847.searchUserMode", "2");
Line Deleted : user_pref("CT3289847.smartbar.homepage", "true");
Line Deleted : user_pref("CT3289847.versionFromInstaller", "10.16.9.6");
Line Deleted : user_pref("CT3289847.xpeMode", "0");
Line Deleted : user_pref("Smartbar.ConduitHomepagesList", "");
Line Deleted : user_pref("Smartbar.ConduitSearchEngineList", "");
Line Deleted : user_pref("Smartbar.ConduitSearchUrlList", "");
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289663&SearchSource=2&CUI=UN44030584545331168&UM=2&q=");
Line Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3289663");
Line Deleted : user_pref("browser.search.defaultenginename", "InternetHelper3.1 Customized Web Search");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "WhiteSmoke New Customized Web Search");
Line Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&CUI=UN14540268491486611&UM=2&SearchSource=3&q={searchTerms}");
Line Deleted : user_pref("browser.search.selectedEngine", "WhiteSmoke New Customized Web Search");
Line Deleted : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3289847&CUI=UN14540268491486611&UM=2&SearchSource=13");
Line Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289663&SearchSource=2&CUI=UN44030584545331168&UM=2&q=");
Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3289663");
Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3289663&CUI=UN44030584545331168&UM=2&SearchSource=13,hxxp://search.conduit.com/?ctid=CT3289663&octid=CT3289663&SearchSource[...]
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289663&SearchSource=2&CUI=UN44030584545331168&UM=2&q=,hxxp://search.conduit.com/ResultsExt.aspx?cti[...]
Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3289847");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3289847");
Line Deleted : user_pref("smartbar.machineId", "EYIWSWZFNQAZ436PXEQRVTMDQGB5TBOF8GPK6B/WBUV3IIEUU0R1POT2LYAMNHD/8/51PCEAV14SQDYNTVCHHG");
Line Deleted : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3289663&CUI=UN44030584545331168&UM=2&SearchSource=13");

-\\ Google Chrome v

[ File : C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [16417 octets] - [13/09/2013 19:30:18]
AdwCleaner[S0].txt - [16524 octets] - [13/09/2013 19:31:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [16585 octets] ##########
 
You need to follow the directions in red and you won't get that message.

Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
 
And here is the hijack log. Thanks again for the help!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:30:43 PM, on 9/13/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\ActivIdentity\ActivClient\acsagent.exe
C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\ActivIdentity\ActivClient\acevents.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
O4 - HKLM\..\Run: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files (x86)\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [VMM Mode Selection] C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Best Buy Software Installer.lnk = C:\Program Files\Best Buy Software Installer\Best Buy Software Installer.exe (User 'Default user')
O4 - Startup: Disney Vacation Connection.lnk = C:\Program Files (x86)\Disney Vacation Connection\Disney Vacation Connection.exe
O4 - Startup: GAL - Ericom Application Zone.lnk = ?
O4 - Startup: Guardian ad Litem - Ericom Application Zone.lnk = ?
O4 - Startup: Microsoft SharePoint Workspace.lnk = C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files (x86)\ActivIdentity\ActivClient\acsagent.exe
O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {7EC816D4-6FC3-4C58-A7DA-A770EE461602} (PowerTerm Downloader Class) - http://ericom.gal.fl.gov/webconnect/windows/ptdownloader.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://mygp.gp.com/dana-cached/sc/JuniperSetupClient.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C:\Program Files (x86)\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Gadget Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files (x86)\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14387 bytes
 
How's the system running now? There is still quite a bit of cleanup to do.

Please rerun hijackthis and place checks next to the following entries.

O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - .DEFAULT User Startup: Best Buy Software Installer.lnk = C:\Program Files\Best Buy Software Installer\Best Buy Software Installer.exe (User 'Default user')
O4 - Startup: Microsoft SharePoint Workspace.lnk = C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe

Then click on fix checked.

I need you to post an uninstall log using hijackthis. Open hijackthis, click on open misc tools section, click on open uninstall manager, click on save list and save it. Then copy and paste the log back here.
 
here is the uninstall list. The system seems to be working pretty good right this moment.

3ivx MPEG-4 5.0.3 (remove only)
Acrobat.com
Acrobat.com
ActivClient CAC 6.1 x86
Adobe Acrobat 4.0
Adobe AIR
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.4.2
Apple Application Support
Apple Software Update
Audible Download Manager
Baggin the Dragon PS - 1st Grade
Battle.net
Best Buy Software Installer
Cisco Connect
Compatibility Pack for the 2007 Office system
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
FlipShare
Hanes T-ShirtMaker Lite 4.0.1.0
HiJackThis
Java(TM) 6 Update 14
Junk Mail filter update
LeapFrog Connect
LeapFrog Connect
LeapFrog LeapPad Explorer Plugin
LeapFrog Leapster2 Plugin
LeapFrog Tag Junior Plugin
LeapFrog Tag Plugin
LEGO My World First Steps
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft Choice Guard
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 22.0 (x86 en-US)
MSVCRT
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Roxio Burn
Roxio Express Labeler 3
Roxio Roxio Burn
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Sierra Utilities
TOSHIBA Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Flash Cards Support Utility
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
ToshibaRegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster2 Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WModem Driver Installer
 
Please uninstall the following programs.

Adobe Acrobat 4.0
Adobe Reader 9.4.2
Best Buy Software Installer
Java(TM) 6 Update 14
McAfee Security Scan Plus


THen go here to download the lastest versions of adobe reader and java.

www.java.com

http://get.adobe.com/reader/

Just uncheck the boxes for ask software for java and mcafee security scan for adobe reader.
 
Ok I deleted and installed what you said. It is still running good. Hopefully it last. Thank you very much for the help!
 
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